Been waiting for response of an RMA for my Phantom 3 Professional that after the 57th flight came home with a stess fracture. I have yet to hear anything after submmiting a request. Is there any DJI guy that can find out why it is taking so long? Should I call versus use the App/email function to submit a repair process?

I had hoped that I was going to be safe from getting a stress fracture since I did lower braking to 75% and always fly gently, but last Weekend it came back with the common fracture in the rear recessed screw motor mount screw hole as many people seem to get.

Can DJI Dave or one of the others please advise how I get this rolling?

Hebrews12v2,  sorry for your experience! I will look into it. Thank you for bringing it here, and sorry for the delay!

I see the conversation record between you and our agent Mark 20th of November. We could have a delay because of the weekend, but since it's already past I'll let our colleague keep his eye on  your ticket! Thank you!