owen
lvl.3
Flight distance : 267316 ft
United Kingdom
Offline
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order 16/11/13 ordered single remote and told that I am in round one. got this reply from DJI this morning. I am sick of been told it will be next month, next week, this week, the next few days. What is going on? don't feel like I am getting the truth. New year finished last week. What company doesn't know when it's delivering an item to a customer. Two months I've been waiting.
From DJI
Thank you for getting back to us
We can understand your feeling. It is our blame. We are sorry for keep you waiting.
please kindly explain it for you. We have no dual remote control version at the beginning, so we only shipped a small part of single remote control version out on December 31th. However, since most of t he customer pre-ordered the dual remote control and help you get the product soon, we decide to send you the single remote control version firstly and send you the second one later. That is what we emailed you before.
And we have no shipping service in the last few days due to the new year. Now there are many orders from all over the world, including China, we cannot give you a specific shipping date
But we still have to send the orders based on the payment date and it will be around this week. Thank you
We will keep you waiting once the shipment sent out and will email you tracking number then
Thank you
Kindly Regards
DJI |
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