asfodelo42
![](https://forum44.djicdn.com/data/attachment/common/c2/common_12_usergroup_icon.png) lvl.3
Italy
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We begin to tell it like it is:
I have e-mails from DJI Europe where I write that did not fall under warranty WHY 'missing flight data, this is what I have written, I have to publish the email ???, this is the first thing
second: you're making you the reasons why you have seen the video, what other information you ???????
You are a moderator of the forum OR who represents ??????Do you know english ???? if not conoci can translate what there wrote
[img=40,12]https://ci6.googleusercontent.com/proxy/G6hLK_eseaJ-xNd4QYJrOY0owzJiLN3z_Z6XL2NACR_TGUsf-Xrz5f7dF_F7LX8scgyE8kvMH2iD20T_U1PFsHLCfdyzdQaH9vFe8GY9YyI=s0-d-e1-ft# [/img] | Support2 EU (DJI) 11月27日 18:04 Dear, as there were no information about the crash provided, we weren´t able to read the logs properly and analyze the flight.
To deal with the case under warranty, we need an exact and detailled description about what happened.
The details were not provided, so the repair was quoted. Thanks Best Regards,
Technical Support
DJI GmbH
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