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NO CAMERA VIEW
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roshanzamira
lvl.1

Iran
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hi, i have problem with camera view. my I1 connect and i can turn on and off motors and flight and landing, but without camera view. please help me. thanks.I test it in meny device same IPAD 4G and LG L50 and Huawi. before update it's work with all device but after update it not work properly and some time connect and some time only in "how connect...." to night can't connect to camera view.
2015-12-1
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mtnmaddman
Second Officer

United States
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Use your uninstall and uninstall the app. then go in to the root directory with a file handler and delete the dji folder reinstall app and upgrade the remote if you haven't already.
2015-12-1
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jasper7821
DJI team
Flight distance : 1515312 ft
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United States
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It happened to me and I don't know if it will work for you but try this.
When you have your model onthe screen and it says "How To Connect" swipe left or right to another model then swipe back and it should say "Camera"
It worked for me.
2015-12-1
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DJI-Tim
DJI team

Hong Kong
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re-installing the app could help, also remember to hit "Trust this device" when connecting, otherwise it will not work
2015-12-1
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roshanzamira
lvl.1

Iran
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DJI-Tim Posted at 2015-12-2 06:12
re-installing the app could help, also remember to hit "Trust this device" when connecting, otherwis ...

where can I found this??? not appear!!
2015-12-2
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roshanzamira
lvl.1

Iran
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jasper7821@yaho Posted at 2015-12-2 03:34
It happened to me and I don't know if it will work for you but try this.
When you have your model on ...

I do this, but not work.
2015-12-2
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roshanzamira
lvl.1

Iran
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roshanzamira Posted at 2015-12-2 12:31
where can I found this??? not appear!!

I do reinstall dji go in my ipad , but not work again.
2015-12-2
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hometurf2
lvl.2
Flight distance : 137589 ft
United States
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roshanzamira Posted at 2015-12-2 06:07
I do reinstall dji go in my ipad , but not work again.

I am in the same boat. Since the Go App 2.4.1 I have no camera view. This is on an Android. And like you I can control the aircraft with the remote.
I updated to 2.4.2 with the same result.
Reinstalled countless times and deleted the DJI folder with no success.
DJI did something to no make the I! unusable....grounded.
Verrrrrrry disappointed with DJI firmware releases....never had an issue like this where I cannot recover.
2015-12-2
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hometurf2
lvl.2
Flight distance : 137589 ft
United States
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DJI-Tim Posted at 2015-12-1 21:42
re-installing the app could help, also remember to hit "Trust this device" when connecting, otherwis ...

DJiTim,
This issue is prevalent since Go Apll 2.4.1.
I was using 2.4.0 and wanted to update to the new RC 1.5 so the app upgraded and now I cannot use my I1.
What is going on with these releases for Android?
I tried the latest 2.4.2 with the same result...no camera view.
It only says "How to connect"
2015-12-2
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Golfo
lvl.2

Mexico
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hometurf2 Posted at 2015-12-2 21:06
DJiTim,
This issue is prevalent since Go Apll 2.4.1.
I was using 2.4.0 and wanted to update to th ...

check your usb port is working. I had the same with I1 master controller - how to connect message only. Plugged in a USB card reader but light did not come on on reader. Did same with slave and usb lit up. So conclusion was usb port on master was bricked. waiting for dJI to answer my support request - 5 days now without any answer...
2015-12-2
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roshanzamira
lvl.1

Iran
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Golfo Posted at 2015-12-2 18:53
check your usb port is working. I had the same with I1 master controller - how to connect message  ...

It's very bad release from Dji. I think only me have this problem. what can we do???
I'm too connect with Dji support, but they dont send any answer.  
2015-12-2
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roshanzamira
lvl.1

Iran
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Golfo Posted at 2015-12-2 18:53
check your usb port is working. I had the same with I1 master controller - how to connect message  ...

I check my usb port in both radio, it's working. I sure no problem with port or radio because I can fly and also can take pic and video blind but only I don't have camera view. I can flight and landing and control and turn on and off.
2015-12-2
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Dody
lvl.2

Pakistan
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DJI-Tim Posted at 2015-12-2 07:42
re-installing the app could help, also remember to hit "Trust this device" when connecting, otherwis ...

'trust this device' does not appear on my screen anymore.

also the 'allow / disallow' popup comes and goes very very very quickly; too quick for me to press anything on the screen.

so far i've reinstalled the dji go app at least 4 times.
2015-12-4
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adrian
lvl.4
Flight distance : 1751102 ft
United Kingdom
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This worked for me, downgraded Inspire 1 to previous firmware, then updated RC to latest firmware via the app, then update the Inspire 1 back to the latest firmware. Flew yesterday, everything working, faultless...
2015-12-5
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Dody
lvl.2

Pakistan
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adrian@vancols. Posted at 2015-12-5 14:37
This worked for me, downgraded Inspire 1 to previous firmware, then updated RC to latest firmware vi ...

mine wont let me downgrade to the v1.3 anymore .... it gets hanged / failed after several minutes of apparent downgrading ... and when i check the status in the app without the .bin file on the root of the micro sd card it shows me something like 1.3.00.00+ ... and then when i try to upgrade it back to v1.4 it does exactly the same; gets stuck / hanged in the middle but shows v.1.4 in the app when i restart the aircraft without the .bin file on the micro sd card.

i'd be extremely extremely grateful if someone could help me with situation please. i have already had to postpone 2 paid projects because of this 'no signal issue that started to arrive only after i upgraded the firmwares. now i regret having done any firmware upgrade in the first place.
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2015-12-5
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roshanzamira
lvl.1

Iran
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Dody Posted at 2015-12-5 19:22
mine wont let me downgrade to the v1.3 anymore .... it gets hanged / failed after several minutes o ...

hi, you can't downgrade update. So, do it update again. and connect you laptop with micro usb cable to your back of camera and turn on your air craft. so if every thing going good you should find TXT file that see in to file successful update to X.XX. if you dont see it. delete all in your micro SD and download again update file and copy again in ROOT micro SD and do it again again until successful to update.
i hope solve your problem.
2015-12-5
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Dody
lvl.2

Pakistan
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roshanzamira Posted at 2015-12-5 22:08
hi, you can't downgrade update. So, do it update again. and connect you laptop with micro usb cabl ...

driver not found

how do i download the windows driver ? and from where ?
2015-12-5
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hometurf2
lvl.2
Flight distance : 137589 ft
United States
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jasper7821@yaho Posted at 2015-12-1 19:04
It happened to me and I don't know if it will work for you but try this.
When you have your model on ...

no still down
2015-12-6
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hometurf2
lvl.2
Flight distance : 137589 ft
United States
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adrian@vancols. Posted at 2015-12-5 04:37
This worked for me, downgraded Inspire 1 to previous firmware, then updated RC to latest firmware vi ...

cannot work with no camera view in app
2015-12-6
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hometurf2
lvl.2
Flight distance : 137589 ft
United States
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Golfo Posted at 2015-12-2 10:23
check your usb port is working. I had the same with I1 master controller - how to connect message  ...

Do not believe that is valid if you are versions that do not access usb anymore. Since 1.3.0 no usb upgrade so no usb read. check your versions
2015-12-6
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hometurf2
lvl.2
Flight distance : 137589 ft
United States
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adrian@vancols. Posted at 2015-12-5 04:37
This worked for me, downgraded Inspire 1 to previous firmware, then updated RC to latest firmware vi ...

how did you downgrade, update says version is older
2015-12-6
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roshanzamira
lvl.1

Iran
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hometurf2 Posted at 2015-12-6 19:28
how did you downgrade, update says version is older

new update release 1.5
2015-12-11
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zeitlinger
lvl.3
Italy
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hometurf2 Posted at 2015-12-2 14:03
I am in the same boat. Since the Go App 2.4.1 I have no camera view. This is on an Android. And li ...

I´v got the same problem aslo on the I-Pad!
NO CAMERA VIEW after upgrade first to 1.4 then to 1.5 firmware

DJI HAS TO SOLVE IT and STOPPING RELEASING UPGRADES WHICH DONT WORK!
2015-12-11
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DJI-Tim
DJI team

Hong Kong
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zeitlinger@gmx. Posted at 2015-12-12 14:53
I´v got the same problem aslo on the I-Pad!
NO CAMERA VIEW after upgrade first to 1.4 then to 1.5  ...

I'd recommend you to do the next combination to recover the video link:
Press the C1 + C2 + Trigger (photo) buttons and keep them pressed and TURN OFF the controller.
By still keeping pressed the C1 + C2 + Trigger (photo) buttons TURN ON the controller.
2015-12-13
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teamnest1
Second Officer
Flight distance : 18484 ft
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United States
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DJI-Tim Posted at 2015-12-13 23:01
I'd recommend you to do the next combination to recover the video link:
Press the C1 + C2 + Trigge ...

This!

Also, check update log. Make sure the parameters went through! (or just copy + paste the logs on here)
2015-12-13
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