New Android 2.4.2 update app crashes
1673 15 2015-12-2
Uploading and Loding Picture ...(0/1)
o(^-^)o
Goggles Pisano
Second Officer
Flight distance : 8810745 ft
  • >>>
United States
Offline

App crashes when entering flight records menu from main screen on both my devices. (Google Nexus 9 and Samsung Note 3)
Happens evertime when I go to Flight Records from startup screen. Works fine after crash but is annoying. I tried reloading app but no luck.
Anybody else have this problem?  Any Ideas how to fix?


Goggles
2015-12-2
Use props
jasper7821
DJI team
Flight distance : 1515312 ft
  • >>>
United States
Offline

What device are you using, is it on the DJI approved Android list?
2015-12-2
Use props
johnsr
Second Officer
Flight distance : 1579022 ft
France
Offline

As I posted on the DJI GO forum yesterday ("Minor problem with new 2.4.2 version on Android"), I am having the same problem with a Nexus 9 (and yes it is on the DJI approved Android list). The weird bit is that yesterday afternoon the problem disappeared (until I checked this morning again). On the positive side I have made several long test flights with the new version and everything works fine (just don't tap the log icon).
Best of luck!
2015-12-3
Use props
Goggles Pisano
Second Officer
Flight distance : 8810745 ft
  • >>>
United States
Offline

jasper7821@yaho Posted at 2015-12-3 00:52
What device are you using, is it on the DJI approved Android list?

Yes,
Google Nexus 9 and Samsung Note 3
2015-12-3
Use props
Goggles Pisano
Second Officer
Flight distance : 8810745 ft
  • >>>
United States
Offline

johnsr Posted at 2015-12-3 04:50
As I posted on the DJI GO forum yesterday ("Minor problem with new 2.4.2 version on Android"), I am  ...

I made a few successfull flights with new software early this morning,  like you said it works fine other than that problem.  hopefully they will fix with next update.
I found that if you click the "library" or "me" button first before going flight logs - problem goes away.


Googles
2015-12-3
Use props
johnsr
Second Officer
Flight distance : 1579022 ft
France
Offline

Goggles Pisano Posted at 2015-12-3 14:59
I made a few successfull flights with new software early this morning,  like you said it works fin ...

Thanks for the tip; it works for my Nexus 9 too. This probably explains why yesterday I thought the problem had gone (I must have hit "Me" or "Library" before checking the flight log). Flown again, no other obvious issues.
2015-12-3
Use props
jasper7821
DJI team
Flight distance : 1515312 ft
  • >>>
United States
Offline

That's strange, I have an iPad Air and Samsung Galazy S6 and havent had those issues. BUT, I'm trying right now and when I try to go to the flight records it crashes the app and you hit "OK" then it goes into the records. So I guess I'm having the same issue, I'm sure it will all be sorted out soon
2015-12-3
Use props
DJI-Patrick
Captain

Hong Kong
Offline

Hi ,Goggles
Please upload the crash log . You can find the log by this way Mobile device/sdcard/DJI/dji.pilot/LOG/CRASH    Thank you !
2015-12-3
Use props
Goggles Pisano
Second Officer
Flight distance : 8810745 ft
  • >>>
United States
Offline

DJI-Patrick Posted at 2015-12-4 15:47
Hi ,Goggles
Please upload the crash log . You can find the log by this way Mobile device/sdcard/DJI/ ...

I copied and pasted it. I hope this is OK

java.lang.NullPointerException: Attempt to invoke virtual method 'java.lang.Object java.util.HashMap.get(java.lang.Object)' on a null object reference
        at dji.pilot2.utils.y.b(Unknown Source)
        at dji.pilot2.main.fragment.ab.onClick(Unknown Source)
        at android.view.View.performClick(View.java:5197)
        at android.view.View$PerformClick.run(View.java:20909)
        at android.os.Handler.handleCallback(Handler.java:739)
        at android.os.Handler.dispatchMessage(Handler.java:95)
        at android.os.Looper.loop(Looper.java:145)
        at android.app.ActivityThread.main(ActivityThread.java:5942)
        at java.lang.reflect.Method.invoke(Native Method)
        at java.lang.reflect.Method.invoke(Method.java:372)
        at com.android.internal.os.ZygoteInit$MethodAndArgsCaller.run(ZygoteInit.java:1399)
        at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:1194)


Goggles

2015-12-4
Use props
DJI-Patrick
Captain

Hong Kong
Offline

Goggles Pisano Posted at 2015-12-5 00:37
I copied and pasted it. I hope this is OK

java.lang.NullPointerException: Attempt to invoke virtu ...

Hi , Goggles
Thank you for that . We'll get this fixed in the next version .  And it won't take long !
2015-12-8
Use props
Goggles Pisano
Second Officer
Flight distance : 8810745 ft
  • >>>
United States
Offline

DJI-Patrick Posted at 2015-12-8 03:32
Hi , Goggles
Thank you for that . We'll get this fixed in the next version .  And it won't take lo ...

Patrick

Thank you for response.  Looking forward to fix in next update ,...
2015-12-8
Use props
DJI-Patrick
Captain

Hong Kong
Offline

Goggles Pisano Posted at 2015-12-9 12:01
Patrick

Thank you for response.  Looking forward to fix in next update ,...

Really sorry about that .  Please wait few more days .
2015-12-9
Use props
johnsr
Second Officer
Flight distance : 1579022 ft
France
Offline

Goggles Pisano Posted at 2015-12-9 05:01
Patrick

Thank you for response.  Looking forward to fix in next update ,...

Goggles,
The new update version 2.4.3 works for me. Just tested it on my Nexus 9 & Samsung Tab 2.
Thanks DJI guys,
Good flying!
2015-12-11
Use props
Goggles Pisano
Second Officer
Flight distance : 8810745 ft
  • >>>
United States
Offline

johnsr Posted at 2015-12-12 01:00
Goggles,
The new update version 2.4.3 works for me. Just tested it on my Nexus 9 & Samsung Tab 2.
...

Johnsr,

Version 2.4.3 not available here yet in US. Glad to hear it works.

Thanks DJI

Goggles
2015-12-11
Use props
jblose
Banned

United States
Offline

Tip: the author has been banned or deleted automatically shield
2015-12-11
Use props
Goggles Pisano
Second Officer
Flight distance : 8810745 ft
  • >>>
United States
Offline

johnsr Posted at 2015-12-12 01:00
Goggles,
The new update version 2.4.3 works for me. Just tested it on my Nexus 9 & Samsung Tab 2.
...

Just updated to 2.4.3 .. problem seems fixed !!
2015-12-11
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules