Phantomflyer
lvl.4
Flight distance : 1016486 ft
United States
Offline
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Yes, I am the GUY DJI DAVE
Does it sound like B&H Photo is going to now take care of me, DJI DAVE.
I've been trying to get this concern of mine resolved for the last three months, speaking to several representatives, and supervisors alike there at B&H to no avail. Only now ironically after posting to the RCGROUPS site with the intention of simply disclosing my experiences as it relates to obtaining an Inspire T-601, is the issue being looked into further.
The posting I made to RCGROUPS was not set out to discredit B&H Photo but more as a point of information to those specifically looking to purchase the T-601 version of the Inspire.
I have contended that B&H has been great with there exchange policy, but in the end, simply had been informed they could not make any guarantees in regards to the production date of the product they sell, plain & simple, and this from two separate supervisors there at the company.
Over a (3) month period of time, waiting as inventory of the model was depleted and restocked there at B&H I had found I had continuously received different models with the same production inspection date seal on the outer carton, this reflecting Nov.16th, 2015. The latest model was purchased on Jan 20th, 2016 and received just a few days ago with the same exact inspection date.
I'm thinking I should play the lottery with those odds, right. : )
I had attempted to speak to someone with greater status within the company, someone who may be able to better address my concern, but was ultimately refused and given the explanation previously mentioned. " They, B&H could not guarantee the production date of the product as sold".
Frankly, I feel this entire incident could have been avoided long before it had reached this stage, with the requested help from B&H Photo, and concerted effort of DJI.
POI, My intentions now are to order an Inspire V2.0 from another retail dealer, one who has assured me of a later production model.
Have a great day! DJI DAVE. |
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