christophere
lvl.1
United States
Offline
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Here is my experience. This all happened last night 1/15/2016.
I was saw there was a firmware update for my Phantom 3 Standard. This showed on the DJI Go app.
I proceeded to down load the app. Now, lets be her, the process of upgrading the firmware on a DJI Phantom is not intuitive, easy or well executed.
1st - You are connected to the Phantom by WiFi
2nd - You disconnect from the Phantom, then connect to the Wireless network. Then download.
3rd - You reconnect to the Phantom Wifi and install
Always, I began to download the upgrade on my iPhone 6s (128GB) and it crashed the DJI app. I went through the process again. It said the download had been paused and began to resume. Crash. Process again. Crash. Over and over. Finally it made it through the download process.
Now it's time to install.
Began that process. Crash. Uh-oh. I could never fully install the firmware because it consistently crashed my iPhone app. Over and over.
OK. So I'll hold off. Disconnected everything, reconnected to the controller and I have no RC Signal. yellow lights are flashing off and on. For the next 2 hours I attempt to reconnect the Controller to the Phantom. Nothing. Keep trying to install the update. Crash. At this point I have a Phantom 3 (5 weeks old) that will not work because the RC Signal is not present and I can't establish it.
Now I am preparing to call DJI, send it in for repair or replacement.
The next morning, on whim, I try the process again. Everything works and installs. It was still a pain, but it installed and the RC signal has been restored.
What would be nice would be if DJI provided a way to directly download and install the updates without having to use the DJIGo app. They do it for the advanced and pro models. I needed some way to bypass the iPhone (since it kept crashing the app) and load it directly in to the Phantom, either by SD card or USB. I'm sure their service department can. I can't imagine them having to go through that upgrade process for every Phantom they receive for repairs.
I have not flown it yet, but everything appears to be in order. If not, I'll update this post.
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