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DJI Go won't open after firmware update 1.6.004
1054 8 2015-12-23
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ElliotTeskey
lvl.3

United States
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Just updated my Inspire firmware with 1.6.00.4.  All other firmware up to date.  When I push the button to enter the camera mode on the Go app it just kills the app and goes to the ipad desktop.  Can't open the go app with aircraft connected.  Anyone else having this problem?
2015-12-23
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DJI-Ken
DJI team
Flight distance : 1515312 ft
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United States
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Please delete the app, then power cycle the device, and install the Go app again from the app store.
2015-12-23
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ElliotTeskey
lvl.3

United States
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That did the trick...thanks Ken...should have thought of that...
2015-12-23
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DJI-Ken
DJI team
Flight distance : 1515312 ft
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United States
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Glad it's working, it was an IOS issue, should be fixed by now.
2015-12-23
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jaharrell
lvl.4
Flight distance : 15417 ft
United States
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I have the same issue. Is it possible to save the data or must it be lost in the process?
2015-12-25
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sthuemmel
Second Officer
Flight distance : 1749321 ft
United States
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jaharrell@aol.c Posted at 2015-12-25 09:46
I have the same issue. Is it possible to save the data or must it be lost in the process?

You can save your flights by tapping on the cloud in the upper right corner (IPAD).   Then delete the APP.  Re-install the APP, sync by tapping the cloud again and all the flights will be there.
2015-12-25
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sthuemmel
Second Officer
Flight distance : 1749321 ft
United States
Offline

jaharrell@aol.c Posted at 2015-12-25 09:46
I have the same issue. Is it possible to save the data or must it be lost in the process?

You can save your flights by tapping on the cloud in the upper right corner (IPAD).   Then delete the APP.  Re-install the APP, sync by tapping the cloud again and all the flights will be there.
2015-12-25
Use props
sthuemmel
Second Officer
Flight distance : 1749321 ft
United States
Offline

jaharrell@aol.c Posted at 2015-12-25 09:46
I have the same issue. Is it possible to save the data or must it be lost in the process?

You can save your flights by tapping on the cloud in the upper right corner (IPAD).   Then delete the APP.  Re-install the APP, sync by tapping the cloud again and all the flights will be there.
2015-12-25
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jaharrell
lvl.4
Flight distance : 15417 ft
United States
Offline

sthuemmel Posted at 2015-12-25 23:34
You can save your flights by tapping on the cloud in the upper right corner (IPAD).   Then delete  ...

Thank you sthummel
2015-12-25
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