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Help: Data Recorder Error (Update)
1923 13 2015-12-26
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norbertw48
lvl.2
Flight distance : 19747 ft
United States
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I am trying to transfer the .DAT files from my P3P using the following procedure:
a. Connect your aircraft (USB portat the tail) to a PC using the included USB cable. Turn on the RemoteController and the aircraft, then open the DJI GO app.
b. Click “Mode” icon to view the“Advanced Settings”.
c. Click “MC Enter Read FlightData Mode”.
d. After a few seconds, the DJIFlight Log disk will be detected by the PC and you will be able to access thedata.

The DJI Flight Log disk is not detected.  Also I get "MC Data Error"  and "Data Recorder Error" messages.

I have the P3P connected to a MacBook Pro.

Has anyone one else experienced this problem.  If so, how did you resolve it

2015-12-26
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DJI-Patrick
Captain

Hong Kong
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Please confirm you are connecting the USB port on the aircraft . Could you please post a video or screenshot of those errors ?
2015-12-28
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norbertw48
lvl.2
Flight distance : 19747 ft
United States
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DJI-Patrick Posted at 2015-12-28 08:30
Please confirm you are connecting the USB port on the gimbal . Could you please post a video or scre ...

I am connecting to the USB port on the front of the aircraft per the instructions I found on the forum.  Should I be connecting to the USB port on the gimbal as you state to retrieve the .dat files?  When I connect to the port on the gimbal I only see the picture and video files.

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2015-12-28 at 14-07-57 IMG_0662.jpg
2015-12-28 at 14-08-07 IMG_0663.jpg
2015-12-28
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PhantomGaz
lvl.3
Flight distance : 2857261 ft
Australia
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norbertw48 Posted at 2015-12-29 06:34
I am connecting to the USB port on the front of the aircraft per the instructions I found on the f ...

I am experiencing the very same issue...
2015-12-28
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[RCG]Balthazar
Second Officer
Flight distance : 475371 ft
Norway
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I think I saw something about a hidden folder... Go to folder options and check the box "Show hidden files and folders"Just in case..
hidden_folders.jpg
2015-12-28
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Rebel
Banned

United States
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Tip: the author has been banned or deleted automatically shield
2015-12-28
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DJI-Patrick
Captain

Hong Kong
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norbertw48 Posted at 2015-12-29 03:34
I am connecting to the USB port on the front of the aircraft per the instructions I found on the f ...

Sorry about my mistake , it's the port on the aircraft . Please follow the steps :
a. Connect your aircraft (USB port at the tail) to a PC using the included USB cable. Turn on the Remote Controller and the aircraft, then open the DJI GO app.
b. Click “Mode” icon to view the “Advanced Settings”.
c. Click “MC Enter Read Flight Data Mode”.
d. After a few seconds, the DJI Flight Log disk will be detected by the PC and you will be able to access the data.
If not successful , please confirm the aircraft hasn't been crashed .
2015-12-28
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norbertw48
lvl.2
Flight distance : 19747 ft
United States
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I have followed this procedure multiple times.(except the USB port is on the front of my P3P). The battery is in the rear.   The result is the same.  I can not access the .Dat files.  I have never crashed my P3P.

I am currently  using a MacBook Pro, but have also tried with a iMac and a Windows based PC.  Are the files in a hidden folder?
2015-12-29
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terrylewis
Captain
Flight distance : 3517287 ft
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United States
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norbertw48 Posted at 2015-12-29 21:27
I have followed this procedure multiple times.(except the USB port is on the front of my P3P). The b ...


The DJI Flight Logs (DAT files) are NOT hidden. In the GO App, when you enter Flight Data Mode, the P3 makes the 4GB SD Card on the bottom of the Main Controller (MC) Board and visible in the roof of the battery compartment, available as an external USB disk device. When in this mode, the camera reports with a beep-beep........beep-beep........beep-beep. If the PC/MAC doesn't see/recognize the device, then unplug the usb connector from the PC/MAC and then reinsert it for plug-n-play to recognize the device. The usb data should up as a disk with the name DJI FLY LOGS.

As Rebel stated, previous versions of the GO App would allow you to reformat this system disk. The latest GO App makes the dat log files read only and has removed the Format option.......
2015-12-29
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deancrist
lvl.2
Flight distance : 1469278 ft
United States
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terrylewis Posted at 2015-12-29 10:18
The DJI Flight Logs (DAT files) are NOT hidden. In the GO App, when you enter Flight Data Mode, th ...

I have the same problem to
2015-12-31
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deancrist
lvl.2
Flight distance : 1469278 ft
United States
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PhantomGaz Posted at 2015-12-28 15:20
I am experiencing the very same issue...

I have the same problem to. After doing the updates. I have the same Data recorder error and the MC Data error as above. Please help

2015-12-31
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deancrist
lvl.2
Flight distance : 1469278 ft
United States
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Im having the ssme issue. It all started after doing the firmware update. Thinking something not right in the latest firmware.
2015-12-31
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norbertw48
lvl.2
Flight distance : 19747 ft
United States
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I actually had the problem before I updated the firmware.  I thought that the update might correct the problem, but it didn't.
2015-12-31
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norbertw48
lvl.2
Flight distance : 19747 ft
United States
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DJI Support has determined that my P3P must be returned for repair.  A RMA has been issued and the P3P is on its way to the repair center in California
2016-1-5
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