MusicmanKD
lvl.3
United States
Offline
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Received my Osmo Handle kit on 12/24 to use with my Inspire X3 gimbal/camera. Charged battery, installed the Inspire X3 (after doing latest firmware updates via the Inpire), turned on the handle and ... nothing. The Handle lights the green light on the top right, but nothing happens to the gimbal/camera. It is as if there is no power going to the X3. It lights the LED's on the Handle the same whether or not the X3 is attached.
I can connect to the Handle with my iPhone/iPad, launch the Go app (which says the Osmo is connected), but there is no camera image, and most of the options are inaccessible.
I was told by a DJI rep on another forum to update the firmware, but there is no way to do so since the X3 won't power up to access the microSD card, and you apparently can't currently update via the DJI Go app.
One other thing that is a bit of an annoyance is that there was no documentation provided with the Osmo Handle kit. I downloaded the regular Osmo manuals form the DJI web site, but I would think a dedicated manual for the Handle would be in order, since the regular manual refers principally to the Osmo X3, and I would guess that most folks purchasing the Handle are doing so to use it with their Inspire X3 (or X5).
Anyone else get their Osmo Handle to use with their Inspire X3, and if so, are you having better luck than I am?
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