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Synchronizing flight records failed in DJI Go
755 9 2016-1-10
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razorseal
lvl.1
Flight distance : 107365 ft
United States
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[size=14.6667px]Hey everyone,

[size=14.6667px]Just got me a P3A and enjoying it alot after my cx-20. Change of pace from racer 250s but it's a good one.

[size=14.6667px]Anyways... I have a few flights on my phone and few on my tablet. It seems I can't sync my flights. It keeps failing on both devices on LTE and wifi... not android devices (Samsung note edge and nvidia shield)

[size=14.6667px]Little googling shows me it's a common issue but I haven't see a workaround for it...
One suggestion I found was to clear the cache and try syncing again. Well it didn't work, and I lost the couple flights I had on my phone

[size=14.6667px]Can anyone help me out?

2016-1-10
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razorseal
lvl.1
Flight distance : 107365 ft
United States
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Bump for help?
2016-1-10
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DJI-Ken
DJI team
Flight distance : 1515312 ft
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United States
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Mine is syncing on my iPad and iPad mini but not on my Samsung S6. Probably a server issue. Try again later.
2016-1-10
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razorseal
lvl.1
Flight distance : 107365 ft
United States
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It's interesting they're not working on the android. don't they both upload to the same server Ken?

I will try tomorrow...
2016-1-10
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johnsr
Captain
Flight distance : 1554928 ft
France
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I've been having the same problem here on Android for some days now.
2016-1-12
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DJI-Ken
DJI team
Flight distance : 1515312 ft
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United States
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johnsr Posted at 2016-1-12 21:19
I've been having the same problem here on Android for some days now.

Seems to be a server issue, I'm getting errors on Android and IOS. Give it some time.
2016-1-12
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razorseal
lvl.1
Flight distance : 107365 ft
United States
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Back up. Thanks!
2016-1-12
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moto_jw
lvl.1

United States
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Any luck?  I have been having the same issue now to 3 days.  DJI online chat said I may need to send in my Phantom to be looked at.  Not sure what this will do.  Doesn't the upload go from my device to the servers?  I have tried my Samsung S6, S4 and Note 8.0, all of which had worked previously.  The last thing I want to do is send it in
2016-3-31
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stalked-buddha
Banned

United Kingdom
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Tip: the author has been banned or deleted automatically shield
2016-3-31
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moto_jw
lvl.1

United States
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stalked-buddha Posted at 2016-3-31 15:10
I've just tried and sync to server is failing around 90% complete ?
Any official word on this issue ...

mine is the same.  Just got off the phone with DJI and was told to try another device or wait a day or two.  I was also told that sending in the Phantom is not necessary.  I guess I will check in tomorrow.  I was able to upload logs to Healthydrones.com without an issue, so I suspect it either is a compatibility issue with the phone or their server
2016-3-31
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