fans24232857
New
France
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Same weird sound problem here: half of the movies I took last day with the DJI Osmo have no problem. Perfect quality.
For the other half, mostly taken at the end of the day, but not only, I have proper sound recording ONLY when I watch the movie from my DJI iPhone APP with the OSMO on.
Otherwise, either when I upload the files to my computer, or laptop, or macbook, or iPhone through the OSMO app, then, just the video shows up and there is a continuous white noise sound.
So the real sound data is somewhere but the computer or the iPhone plays the white noise sound. I have many codec packs + quick time, VLC and MediaMonkey installed.
It is an interesting but critical software issue as I cannot permit myself to work with the OSMO anymore as if it does record the sound on a random basis.
Please, DJI staff and fan, do something quick!!!
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