michael.finlays
New
United States
Offline
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I bought my Osmo a few weeks ago. I had some apprehension since I want to use it with an android phone and there were previously reported problems. I have a Galaxy 6 Edge. I downloaded the app, installed it, and was thrilled to see it link up immediately. The camera and the app worked perfectly. I shot some great footage, imported into my computer and edited, it no problem.
Yesterday, I got out the rig fired everything up as normal, and got no picture on the phone. I tried rebooting the phone, rebooting the camera, completely deleting and reinstalling the app, and charging all of the batteries. No luck at all
This morning I decided to install the app on my iPad and see if that worked. I installed the app, fired everything up, linked the Wi-Fi, and bingo, everything worked perfectly! However I don't want to carry around an iPad in one hand and the Osmo and the other. Just the same I was very happy that I had an image, and that the Wi-Fi,, and camera all appeared to be working. So I decided to try it with my phone again, figuring maybe some gremlin had been at work last night.
I hooked it up to the Galaxy as before, fired everything up, and the same problem. No picture on the screen. I should state that everything works perfectly otherwise. I can record and playback. I can control the gimbal with the blue dot. Everything works as normal, I just can't see what I'm doing while I'm recording.
Here's where it gets really sketchy. I decided to hook it back up to the iPad. Now I get the black screen on the iPad. Absolutely nothing changed in any setting, or firmware, or version, or anything! It's simply stopped working the second time I used it.
I still have the original firmware in the camera. There were so many problems with the firmware around the time that I bought the camera I figured that since it was working I should leave well enough alone. Now that nothing is working properly as far as the picture on the screen, is this something that will be fixed in the firmware update?
Thanks for your help. I bought this for a weeklong shoot starting next Saturday. I'm not sure I can use the camera all without the video feed. Not effectively at least.
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