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DJI GO
986 17 2016-1-13
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dahazlehurst
lvl.2
Flight distance : 5128 ft
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United Kingdom
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Why is DJI washing there hands of the problems with the DJI GO app more like DJI NO GO
2016-1-13
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DJI-Ken
DJI team
Flight distance : 1515312 ft
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United States
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What is wrong with the app?
2016-1-13
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Andrew-morley
lvl.1

United Kingdom
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I have the same problem, a no fly zone has appeared above my house and I can't fly. When will the app be fixed? I tried all the fixes by the way
2016-1-15
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Andrew-morley
lvl.1

United Kingdom
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DJI-Ken Posted at 2016-1-13 22:11
What is wrong with the app?

I've just installed the 2.5.1. And that didn't work either.
2016-1-15
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DJI-Ken
DJI team
Flight distance : 1515312 ft
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Andrew-morley Posted at 2016-1-16 04:57
I've just installed the 2.5.1. And that didn't work either.

Can you email marketing@dji.com
You are saying that when you were 2.5 earlier you were able to fly over your home?
Also post a screenshot so I can refer it t support.
2016-1-15
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Andrew-morley
lvl.1

United Kingdom
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Hi, before 2.5 I could fly at my house, since the update I have a no fly zone.  I couldn't attach a screen shot here but I will send it to support.
2016-1-15
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vonbaron1
Second Officer
Flight distance : 42014 ft
United States
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Why do we not have the options of using the Go app version that each is happy with, new or older?  The customer is happy and we are less a pain in the buns to DJI.  After all, I purchase a machine that worked and now they have made it into something I cannot fly, or how about a refund.  When it works, its great.   Its like selling us a car with a slow leak in the tires and DJI has all the hot air.
2016-1-15
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Scotflieger
Second Officer
Flight distance : 26875098 ft
United Kingdom
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Andrew-morley Posted at 2016-1-15 22:03
Hi, before 2.5 I could fly at my house, since the update I have a no fly zone.  I couldn't attach a  ...

Where are you? Where is the zone centred that is covering your house? How far away is it?
2016-1-16
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Andrew-morley
lvl.1

United Kingdom
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Hi Ken . I wasn't able to post a screen shot here but I did email it to where you said. If you have a personal email I can email it to you as well.
2016-1-16
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Andrew-morley
lvl.1

United Kingdom
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Hi Scot, I am in Gillingham in Kent postcode is ME8 0BJ. where are you?
2016-1-16
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KocheroFF
lvl.2
Flight distance : 1748133 ft
Russia
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iOS 9.2
iPad mini 3
DJI GO 2.5.1

launch the app - all good. connect OSMO - the app automatically only shows the phantom 3 standart  connected. and more can not do anything
2016-1-16
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Andrew-morley
lvl.1

United Kingdom
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Forgot to say that there are two intersecting no fly zones above my house and multiple zones all over the country
2016-1-16
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Scotflieger
Second Officer
Flight distance : 26875098 ft
United Kingdom
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Andrew-morley Posted at 2016-1-16 09:08
Forgot to say that there are two intersecting no fly zones above my house and multiple zones all ove ...

Hi Andrew
You unfortunately fall under the DJI Authorisation zones for Rochester Airport (8km/4.3NM) and a small airfield Farthing Corner (see http://www.dji.com/flysafe/geo-system/unlock). Only Rochester has a Air Traffic Zone (ATZ) of 2NM radius. The DJI zones have been set too large for all UK airports/airfields.

I am in the far north (AB56) and we are not as crowded as you are. My Dad's family originates from Rochester area and I know the airport well.
2016-1-16
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Andrew-morley
lvl.1

United Kingdom
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KocheroFF Posted at 2016-1-16 09:06
iOS 9.2
iPad mini 3
DJI GO 2.5.1

The new iOS iPhone app 2.5.1 seems to have worked  
2016-1-16
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Andrew-morley
lvl.1

United Kingdom
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Scotflieger Posted at 2016-1-16 10:05
Hi Andrew
You unfortunately fall under the DJI Authorisation zones for Rochester Airport (8km/4.3N ...

Thanks Mate, alk is ok now though. Can you fly?
2016-1-16
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KocheroFF
lvl.2
Flight distance : 1748133 ft
Russia
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Andrew-morley Posted at 2016-1-16 16:40
The new iOS iPhone app 2.5.1 seems to have worked

http://forum.dji.com/thread-40005-1-1.html
2016-1-16
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totaljimbo1
New

United States
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To fix app from crashing all you have to do is put phone on airplane mode then turn wifi back on
2016-1-16
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Scotflieger
Second Officer
Flight distance : 26875098 ft
United Kingdom
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Andrew-morley Posted at 2016-1-16 15:33
Thanks Mate, alk is ok now though. Can you fly?

Yes thank you. I can fly as there is nothing here provided I avoid the local RAF bases.
2016-1-17
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