Has anyone else had issues with updating via the pro camera on the Inspire 1? My issue is that it totally shut down on me a while back and the folks at DJI North America told me to send it them for repair. Good grief, I live in Florida and the the repair is in California. Ok, sent it and got it back after about 4  weeks. Then evrything seamed all well and good until I purchased two new batteries. Well updating them was a failure. It seams that the camera is not reading the micro sd card. Nothing on the log file with a TXT. This was basically the same issue I had at first, before the whole thing shut down.
My question is, Is this the norm? I have seen several threads and many point to the same issue.

The aircraft update log is hidden, you can you can make it visible in you PC settings