Compass Error
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jyavenard
lvl.2

Australia
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My Phantom 3 Standard started to play up.

And now I can't even start it.

Lights are flashing Red/Yellow/Green alternatively.

On the remote it shows a "Compass Error". Looking at the error it gives "Solution: Please restart aircraft, if the problem persists, conact DJI support"

I have attempted to recalibrate the P3S several times, in various location (always away from everything, even removed my watch just in case) to no available.

It's rather frustrating.

I've only had it for 5 days, and now it won't even take off

Any ideas on what to do?


2016-1-15
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jack1144
lvl.3

Canada
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I have not seen red,yellow ,green. Red and yellow usually is compass.
Did you check the mod value of compass in sensors of Go app? near 1500
and while there check the gyro and accel sensors. Should be zero or there about
Could the compass have been damaged? It's in the landing gear post.
2016-1-15
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jyavenard
lvl.2

Australia
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All values showing there are 0 or very near 0. All the compass related ones are 0.0
2016-1-15
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jyavenard
lvl.2

Australia
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screen capture

2016-1-15
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labroides
Core User of DJI
Flight distance : 9991457 ft
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Australia
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jyavenard Posted at 2016-1-16 14:19
All values showing there are 0 or very near 0. All the compass related ones are 0.0

If you have zero values, that indicates that the compass sensor is damaged or disconnected and it will not calibrate until fixed.
Get a jeweller's screwdriver and take the cover plate off teh compass sensor down at the bottom of one leg ... see if the fine wires are intact and attached.
The other place to look is under the hood, where the compass cable connects to the mainboard.
2016-1-15
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jyavenard
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Australia
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labroides@yahoo Posted at 2016-1-16 12:51
If you have zero values, that indicates that the compass sensor is damaged or disconnected and it w ...

Thanks.

I've sent it back to DJI; hopefully it won't be long to fix.

I couldn't see any obvious damage to where the sensor is.
I didn't want to open the main body as the stickers would have been damaged, and surely any warranty would be void.

How long does it take for DJI to process a repair, they received the phantom yesterday.
2016-2-2
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