andrew_bower
New
United States
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We updated our firmware using the PC last night and initially, everything worked fine. Today, we are unable to get the Ronin to respond to pan and tilt movement. Although we are able to connect to the device using both the IOS app and the PC program, we can't make any changes AND the test buttons no longer cause the motors to move. It seems as though the motors have simply stopped working.
Battery is fully charged.
The PC program shows zero (0) for all of the Live Data power readings on the general page. The Pan Tilt and Roll angles are updating in real time.
HELP! We had planned on using the Ronin on a job today and it simply failed us.
Andrew
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