Hi, i flew my phantom 3 for the first time yesterday and had a good turn out , had it in beginner mode but, i put the sd card in my computer/pc and when i played it the 1080p files, windows media player played them with out a problem, but when i tried the 4k files all i get is "Windows Media Player Cannot Play the file, The player might not support the file type or might not support the codec that was used to compress the file,"

Which Phantom 3 do you have?

Too much bitrate? Try using VLC, it opens EVERY format, but if your computer can't handle it you will see weird artifacts in the video.

Gotta have a pretty quick computer for 4k playback and editing.

You can download VLC from this link:
http://www.videolan.org/vlc/index.html

Should be able to play the 4k files after you install that.

rodger Posted at 2016-2-1 08:23
Which Phantom 3 do you have?

I would go out on a limb and say he has a P3P since thats the only P3 that does 4k video

Wolfiesden Posted at 2016-2-1 17:21
I would go out on a limb and say he has a P3P since thats the only P3 that does 4k video

...apart from the P3 4K

Yep, try VLC.  I always have to save my 4k video as 1080p on my MacBook Pro because it won't play 4K smoothly.  I use Quicktime to do that.

Your username's ironic Troubleshooter

nigelw Posted at 2016-2-1 11:42
...apart from the P3 4K

Rofl!  Forgot about that new bird.  Hehe.  Oops.

Wolfiesden Posted at 2016-2-1 12:21
I would go out on a limb and say he has a P3P since thats the only P3 that does 4k video

I think the new release is a 4K without the ground station. Could be wrong, but that is why I asked.

rodger Posted at 2016-2-1 22:23
Which Phantom 3 do you have?

loll i def have the dji P3 PRo lol

you have to have a good computer to play 4K...
Also I never use 2 things on PC: Windows media player and Internet Explorer. This two are very troublesome...
Please try to use VLC player

Troubleshooter Posted at 2016-2-1 23:03
loll i def have the dji P3 PRo lol

I don't get the joke?

With 4K video and editing , your computer should be running an intel I-7 processor, at least 16gb of ram and a higher end video card. Most older computers can't run 4k smoothly.

proplayer Posted at 2016-2-2 20:19
With 4K video and editing , your computer should be running an intel I-7 processor, at least 16gb of ...

what about Graphics Card?

Troubleshooter Posted at 2016-2-2 20:32
what about Graphics Card?

Depending on your budget minimum  a GeForce GTX 750Ti. type video card. I use EVGA GeForce GTX 960  and it does the job for me. Like to step it up , but can't afford the extra 600 for the card I want. I 'm running an intel I-7 950, with 16 gb of ram and SD hard drive and still not as fast as I would like. But new computer not in the equation at this time.

i7, 32gb ram, 4gb video (2x2gb SLI) and i still struggle to edit long pieces.

Windows Media Player only supports to play MP4 files encoded with MPEG-4 compression codec, however, the MP4 footage recorded by DJI Phantom 3 are compressed with H.264 codec, in addition, only Windows Media Player running on Windows 8.1 supports to play 4K video files.

I had the same problem with the video from my P3P. I am planning to use video on youtube so I bought a video converting software so I could use the converted video in Windows Movie Maker.

The issue as stated by Maxwhiteuv is a codec issue...try installing this http://www.cccp-project.net/ it will at least let u play them...but may not play well depending on your PC specs.
hope that helps

ScarperOz Posted at 2017-3-5 00:17
The issue as stated by Maxwhiteuv is a codec issue...try installing this http://www.cccp-project.net/ it will at least let u play them...but may not play well depending on your PC specs.
hope that helps

I think the best advice is to install VLC Player, and forget WMP. The VLC Player even has support for GPU acceleration.

From what I saw, a 4K video exported as 1080p looks the same as the same video being shot in 1080p. If I don't have a 4K TV is worth filming in 4K?

Callatis Posted at 2017-3-5 04:57
From what I saw, a 4K video exported as 1080p looks the same as the same video being shot in 1080p. If I don't have a 4K TV is worth filming in 4K?

Not really, in my opinion. Just use 1080p until you have something to view 4k on.

Geebax Posted at 2017-3-5 01:01
I think the best advice is to install VLC Player, and forget WMP. The VLC Player even has support for GPU acceleration.

HI Geebax tried VLC could'nt  get it to work seamlessly on my very average laptop.Now trying K-lite Codec Pack for me it runs far better than VLC.Running the standard pack includes media player classic and MADVR etc,Still trying to get my head round all the complexities  involved as out-sourcing video editing is very expensive.Any comments would be appreciated

If your computer has a 1080 screen, where  would be no sense to try and watch it in 4K. My laptop is fast.. Intell I7, Geforce 960, 16 gb ram and a 1080 screen. So I watch the vids in 1080 on the laptop and 4K on my TV.