App crashes when I try to adjust video resolution
1258 11 2016-2-4
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midcwby
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any other way to make video setting other than the app I try to change  the video resolution and tha app keeps crashing on my Iphone even  deleted app and reinstalled it and still does the same. Only seems to  crash on video setting set camera just fine
2016-2-4
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DJI-Ken
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Sorry you are haning trouble.
Is your iPhone at least a 5s? IF not, you need  a 5s or higher.
If you do have that, then delete and reinstall the app.
2016-2-4
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midcwby
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Thank you for the quick response you are correct I have an I phone 5 I have limited flown this drone with the app what other problems might this cause I don't need a runaway drone
2016-2-4
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DJI-Ken
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midcwby Posted at 2016-2-5 12:35
Thank you for the quick response you are correct I have an I phone 5 I have limited flown this drone ...

You pretty much need a newer device.
If you have a Pro or Advanced, you can lower the video transmission quality and that will give you smoother video.
2016-2-4
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edbdtoy
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I am having the same issue. Have you had the problem fixed? It is very frustrating.  The app worked well a few weeks ago.
2016-2-10
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Nicola90s
Second Officer
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Italy
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Also I tried to change video resolution with an iPhone 5C and the app crashes, while with an iPad mini 2 all go fine.
2016-2-10
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edbdtoy
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I have the same issues with my Ipod 5.  It worked fine until the latest IOS update.  I just chatted with DJI and they said that the DJI Go App is not really compatible with Ipod, but it seems to be with the Apple 5 devices.  It has something to do with the device. I used my wife's android device and worked fine.
2016-2-12
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DJI-Ken
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edbdtoy Posted at 2016-2-12 18:29
I have the same issues with my Ipod 5.  It worked fine until the latest IOS update.  I just chatted  ...

I don't think it's going to work with your iPod.
Here are the recommended devices.
iOS Version v2.6.0. Requires iOS 8.0 or later. Compatible with iPhone 5s, iPhone 6, iPhone 6 Plus, iPad Air, iPad Air Wi-Fi + Cellular, iPad mini 2, iPad mini 2 Wi-Fi + Cellular, iPad Air 2, iPad Air 2 Wi-Fi + Cellular, iPad mini 3, and iPad mini 3 Wi-Fi + Cellular. This app is optimized for iPhone 5s, iPhone 6, and iPhone 6 Plus.
Android Version v2.6.0. Requires Android 4.1.2 or later.Compatible with Samsung tabs 705c, Samsung S6, Samsung S5, Samsung NOTE4, Samsung NOTE3, Google Nexus 9, Google Nexus 7 II, Ascend Mate7, Huawei P8 Max, Nubia Z7 mini, Sony Xperia Z3, MI 3, MI PAD, Smartisan T1.
2016-2-12
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DJI-Ken
DJI team
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edbdtoy Posted at 2016-2-12 18:29
I have the same issues with my Ipod 5.  It worked fine until the latest IOS update.  I just chatted  ...

I don't think it's going to work with your iPod.
Here are the recommended devices.
iOS Version v2.6.0. Requires iOS 8.0 or later. Compatible with iPhone 5s, iPhone 6, iPhone 6 Plus, iPad Air, iPad Air Wi-Fi + Cellular, iPad mini 2, iPad mini 2 Wi-Fi + Cellular, iPad Air 2, iPad Air 2 Wi-Fi + Cellular, iPad mini 3, and iPad mini 3 Wi-Fi + Cellular. This app is optimized for iPhone 5s, iPhone 6, and iPhone 6 Plus.
Android Version v2.6.0. Requires Android 4.1.2 or later.Compatible with Samsung tabs 705c, Samsung S6, Samsung S5, Samsung NOTE4, Samsung NOTE3, Google Nexus 9, Google Nexus 7 II, Ascend Mate7, Huawei P8 Max, Nubia Z7 mini, Sony Xperia Z3, MI 3, MI PAD, Smartisan T1.
2016-2-12
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edbdtoy
lvl.1
Flight distance : 2144767 ft
United States
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DJI-Ken Posted at 2016-2-12 20:45
I don't think it's going to work with your iPod.
Here are the recommended devices.
iOS Version v2. ...

My Ipod touch is the same as the iphone5 but without the cell connection.  Plus it worked fine a couple weeks ago.
2016-2-12
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DJI-Ken
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edbdtoy Posted at 2016-2-12 23:15
My Ipod touch is the same as the iphone5 but without the cell connection.  Plus it worked fine a c ...

Try a friends phone or something that's on the recommended list and you'll see that it works fine.
2016-2-13
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jaderholm
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United States
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The Go app locks up when taping Video Setting botton.  Everyhitng was working fine Friday morning Feb 12.  THen in the afternoon, the app started locking up and shutting down.  Both my ipad 3 gen and DJI Go app were up-to-date.  Does anyone know of any fixes?
2016-2-14
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