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SERIOUS Problems - Camera Drifting & Horizon issue
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ari_za
lvl.2
Flight distance : 77300 ft
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South Africa
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And here I was about to pull the trigger on ordering a DJI OSMO.... Thank god I came and read the forums first!....
2016-3-11
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DJI-Ken
DJI team
Flight distance : 1515312 ft
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BIGDZ Posted at 2016-3-11 20:06
Ken, So I guess we should all send in our OSmo because there is a bunch of people with these issue ...

If updating the firmware and all other troubleshooting methods have been exhausted and your Osmo is still not functioning correctly, then yes you should send it in for repair.
2016-3-11
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jd4714
lvl.1
Flight distance : 28533 ft
Cayman Islands
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DJI-Ken Posted at 2016-3-11 10:44
If updating the firmware and all other troubleshooting methods have been exhausted and your Osmo i ...

I have to auto calibrate my gimbal every time I power my Osmo up, is this normal?  It's kind of a PIA.
2016-3-11
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DJI-Ken
DJI team
Flight distance : 1515312 ft
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jd4714 Posted at 2016-3-12 01:54
I have to auto calibrate my gimbal every time I power my Osmo up, is this normal?  It's kind of a  ...

No you should not have to. You can email support to see if there's any more solutions or send it in to be looked out.
2016-3-11
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rodAndTheCat
lvl.4

New Zealand
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DJI-Ken Posted at 2016-3-12 07:01
No you should not have to. You can email support to see if there's any more solutions or send it i ...

Ken, can you confirm that what you are implying is ,that there will not be a software/firmware fix for all of us with this problem?  so all our units are faulty? Straight answer would be appreciated.

Rod and the cat
2016-3-11
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nico_mav
lvl.4
Flight distance : 1858852 ft
Greece
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DJI-Ken Posted at 2016-3-11 17:44
If updating the firmware and all other troubleshooting methods have been exhausted and your Osmo i ...

great, I must sent my Osmo buck because of camera drifting... very sad
2016-3-12
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nigelbrinkmann
lvl.4
Flight distance : 586391 ft
Australia
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jd4714 Posted at 2016-3-12 01:54
I have to auto calibrate my gimbal every time I power my Osmo up, is this normal?  It's kind of a  ...

Yes this is a big PIA! Dji say that gimble calibration is a must every time you start the Osmo and after sleep mode etc, they did fix most of the gimble issues in the last update but not all as we know!
2016-3-12
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