captdkp
lvl.3
Flight distance : 4521345 ft
United States
Offline
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Hope someone has a suggestion on this one. Sent in my camera and gimbal from my Vision to DJI for repair. It was under warranty and was repaired without charge. I did have to wait for 7 weeks to get it back, but hey, I read many horror stories and feel lucky I had no trouble with the repair being covered without cost.
I did re-install the gimbal upon arrival. The camera tilts up and down through the use of the app. However, the gimbal does not work properly when phantom is tilted left and right. When Phantom is tilted left, camera does not stay level and will tilt hard left with phantom. Same when tilted to the right.
I have written DJI twice but have received no response. I am in need of this to work properly soon. I have needed this unit on several occasions for the past few weeks and have several requests for service.
Any suggestions??
Thanks for your time.
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