Please select Into the mobile phone version | Continue to access the computer ver.
Dgi go crash open any video...
780 7 2016-2-14
Uploading and Loding Picture ...(0/1)
o(^-^)o
portatilsbt
lvl.2

Spain
Offline

I have xperia z sony, when i try open video, dji go crash, any solution? Thanks. I try uninstall, and install but, this no solution problem.
2016-2-14
Use props
DJI-Amy
DJI team

Hong Kong
Offline

What is your android version and app version?  About the video, could you open it using computer? Could you be able to upload it?
2016-2-21
Use props
Old Geezer
lvl.3
Flight distance : 23691 ft
United Kingdom
Offline

DJI-Amy Posted at 2016-2-21 08:28
What is your android version and app version?  About the video, could you open it using computer? Co ...

Amy, I think he's saying that the DJI Go App crashes when he tries to switch from camera to video mode - I too have this issue, even with my P3A just sitting on the arm of the sofa in the lounge.  But I know my tablet is a low spec and not on the approved list ... so I have about 3 months with the drone grounded while I save for a new tablet.
2016-2-21
Use props
portatilsbt
lvl.2

Spain
Offline

Hi, my version android 5.1.1, my problem is in share video open. Fore one second i just view video editing, and then crash. The video no problem open in computer. You need anything?
2016-2-22
Use props
portatilsbt
lvl.2

Spain
Offline

I try reinstall, but not ok. Photos i can upload, video no.
2016-2-22
Use props
portatilsbt
lvl.2

Spain
Offline

Eiiiiiii! I have solution! Please fix problem! I change my language android to englis eeuu and dji go dont crash editing video!!!!! Change language is syficient, i dont need reinstall....
2016-2-22
Use props
DJI-Amy
DJI team

Hong Kong
Offline

portatilsbt Posted at 2016-2-23 03:27
Eiiiiiii! I have solution! Please fix problem! I change my language android to englis eeuu and dji g ...

Great to hear that, could you please provide your mobile phone type and DJI GO app version? I will let the engineers analysis it. By the way, please upload the LOG file in your mobile phone SD card.  /sdcard/DJI/dji.pilot/LOG/CRASH.
2016-2-23
Use props
yohannboudreaul
lvl.1
Flight distance : 1241667 ft
Canada
Offline

DJI-Amy Posted at 2016-2-24 10:11
Great to hear that, could you please provide your mobile phone type and DJI GO app version? I will ...

Same here. I have a Galaxy Note 5 setup in french and DJI GO crashes if I try to open a video in the editor. Then I change my phone language to English and everything works fine.

Android 6.0.1
GO 2.8.0
2016-4-29
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules