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1355 16 2016-2-19
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justincooper9
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when is the next Matrice 100 update coming out. This is getting a bit excessive, your commercial machine gets the least amount of updates of the N1 FC series. There are many outstanding issues from the September update and it's now the end of February and they are still not resolved. This is bad customer service we have been hearing it's only a couple weeks away since January.
2016-2-19
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DJI-Amy
DJI team

Hong Kong
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Hi, sorry for the late update, I will forward your need to the R&D team, the next firmware should come soon, please keep an eye on the official website.
2016-2-23
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justincooper9
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DJI-Amy Posted at 2016-2-23 21:16
Hi, sorry for the late update, I will forward your need to the R&D team, the next firmware should co ...

Hi Amy,

Is it possible to get the guidance windows 10 drivers. I have emailed dev@dji.com but have not received a response. I see people on this thread have got them emailed from DJI. This would be much appreciated.
2016-2-25
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DJI-Amy
DJI team

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justincooper9 Posted at 2016-2-26 09:52
Hi Amy,

Is it possible to get the guidance windows 10 drivers. I have emailed  but have not recei ...

Could you please leave your email account? I can send it to you by email.
2016-2-25
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justincooper9
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thanks



Thanks.....................
2016-2-26
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justincooper9
lvl.1
Flight distance : 70817 ft
Canada
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Bump........
2016-2-29
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justincooper9
lvl.1
Flight distance : 70817 ft
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@DJI Amy, I just called the main office in China and again never got anywhere with the windows 10 guidance drivers. Can you please send them to me.
2016-3-1
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gbrown2036
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United States
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DJI-Amy Posted at 2016-2-25 22:25
Could you please leave your email account? I can send it to you by email.

DJI-Amy,
How can I PM you my email address to get the Win10 drivers?
2016-3-4
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DJI-Amy
DJI team

Hong Kong
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justincooper9 Posted at 2016-3-2 10:54
@DJI Amy, I just called the main office in China and again never got anywhere with the windows 10 gu ...

Sorry, I will send you right now, since you haven't reply me directly so I didn't get the reminder.
2016-3-4
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DJI-Amy
DJI team

Hong Kong
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gbrown2036 Posted at 2016-3-4 23:08
DJI-Amy,
How can I PM you my email address to get the Win10 drivers?

We can't use the PM, I can check your email account at the server, but the officer are off work right now, I need to contact them next monday to obtain your email. Once I get the email, I will send you ASAP.
2016-3-4
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justincooper9
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Flight distance : 70817 ft
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DJI-Amy Posted at 2016-3-4 19:03
We can't use the PM, I can check your email account at the server, but the officer are off work ri ...

The drivers are out with the new firmware released today. Check the matrice downloads page and guidance downloads page.
2016-3-4
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DJI-Amy
DJI team

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justincooper9 Posted at 2016-3-5 12:56
The drivers are out with the new firmware released today. Check the matrice downloads page and gui ...

That's great, cause I can't mail you somehow, I always get a Delivery Status Notification (Failure).
2016-3-4
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hgpilot
lvl.1
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justincooper9 Posted at 2016-2-25 19:52
Hi Amy,

Is it possible to get the guidance windows 10 drivers. I have emailed  but have not recei ...

The new 1.3 release - with Windows 10 compatability - just came out but in my opinion it's not working correctly.  I got it to install / recognize my Matrice 100 Guidance but it won't let me upgrade to the new 1.4 firmware.  I think it's messed up.  The new Guidance 2 assistant also has issues.
2016-3-5
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justincooper9
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Flight distance : 70817 ft
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I have the same issue I can't upgrade guidance to 1.4 all I see is 1.3.7. It doesn't even show up are you getting the update to appear?
2016-3-5
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hgpilot
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justincooper9 Posted at 2016-3-5 13:29
I have the same issue I can't upgrade guidance to 1.4 all I see is 1.3.7. It doesn't even show up ar ...

Nope justincooper9 - I only see 1.37 too.
2016-3-6
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justincooper9
lvl.1
Flight distance : 70817 ft
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hgpilot@gmail.c Posted at 2016-3-6 19:40
Nope justincooper9 - I only see 1.37 too.

Hopefully the DJI team can update us today
2016-3-6
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hgpilot
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justincooper9 Posted at 2016-3-6 22:10
Hopefully the DJI team can update us today

I tried it again today - seems to work now.  I didn't do anything different.  Successfully upgraded and all is working good - Guidance works much better.
2016-3-7
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