BIG PROBLEM Lost signal after 100m
1599 9 2016-2-20
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oldanilu
lvl.1
Flight distance : 9088 ft
China
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Dear DJI,

I have a new phantom 3 standard, I tried to fly several timesbut when I go oover than 100m  I start to lose signal and my drone comes back in home position.

at beginning I thought because there were some interferences but I tried also in open space and I got the same problem.

I hope you can help me to fix this big problem

thanks

2016-2-20
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SwedishDroneDud
lvl.2
Flight distance : 164098 ft

Sweden
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Is it the RC signal that cuts out or is it the video signal that cuts out?
2016-2-21
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profireman
lvl.2
Flight distance : 313094 ft
United States
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Same here...mine the RC Signal....worked fine over 50 flights, now cant get more than 70m away....tried relinking, no help.
2016-2-21
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oldanilu
lvl.1
Flight distance : 9088 ft
Germany
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SwedishDroneDud Posted at 2016-2-21 12:41
Is it the RC signal that cuts out or is it the video signal that cuts out?

It's RC signal cuts out and than of course I lose the complete control on my phantom, include the video
2016-2-21
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benb2376
lvl.1

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I have the same problem with my P3 Standard. Ever since Dec 2015 firmware update.
Mine is at the repair shop waiting for DJI to diagnose the issue.
2016-2-21
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DJI-Tim
DJI team

Hong Kong
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Hi Oldanilu! what was the position of your antennas?  please check this video first:
2016-2-21
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oldanilu
lvl.1
Flight distance : 9088 ft
United States
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DJI-Tim Posted at 2016-2-21 20:14
Hi Oldanilu! what was the position of your antennas?  please check this video first:
https://www.you ...

Hi DJI-Tim, I didn't check the position of my antenna , I will try thi solutio and than will see if works. In case it's not the solution do you have another advise to give me?
thanks
2016-2-21
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DJI-Tim
DJI team

Hong Kong
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oldanilu Posted at 2016-2-22 13:44
Hi DJI-Tim, I didn't check the position of my antenna , I will try thi solutio and than will see i ...

If you are in the opened area, antenna is set up right and you still getting less then 100 m, you probably will have to send it in for analyze and repair
2016-2-21
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oldanilu
lvl.1
Flight distance : 9088 ft
Netherlands
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DJI-Tim Posted at 2016-2-22 07:28
If you are in the opened area, antenna is set up right and you still getting less then 100 m, you  ...

Hi Tim,
yesterday I tried and it worked, I could reach almost 300m without problem, thanks for the help
2016-2-25
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DJI-Tim
DJI team

Hong Kong
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oldanilu Posted at 2016-2-26 10:30
Hi Tim,
yesterday I tried and it worked, I could reach almost 300m without problem, thanks for th ...

I'm glad it worked. Flying it in the vision range is the safest choice
2016-2-26
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