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DJI Go APP not syncing flight records correctly
1112 5 2016-2-23
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yablonsky
lvl.1

United States
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[size=14.6667px]DJI GO app and Syncing.....this is the second time I've synced and lost lots of flights and total distance from my flight records. I Always sync ALL records. Today I went from well over 200 flights and synced and it went down to 186. I synced again and now it's down to 155.

[size=14.6667px]What the heck!!!!

[size=14.6667px]Why is this happening?

[size=14.6667px]Ken
2016-2-23
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DJI-Amy
DJI team

Hong Kong
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Hi, what is your app version and mobile phone type, mobile operating system? Check if this post can help you. http://forum.dji.com/thread-43050-1-1.html
2016-2-23
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yablonsky
lvl.1

United States
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DJI Go app is latest version.  I typically install newest version as soon as it's out. I have Apple iphone 6s Plus on latest version of IOS. I've tried rebooting the phone, and get even worse results.  My last sync went from 155 flights down to 136 and sync again back up to 155.

2016-3-1
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DJI-Amy
DJI team

Hong Kong
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yablonsky@yahoo Posted at 2016-3-2 08:16
DJI Go app is latest version.  I typically install newest version as soon as it's out. I have Apple  ...

This is a known problem of the app, we will fix it in the next app version, thanks for your feedback.
2016-3-2
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FatedFilmsNC
Second Officer

United States
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DJI-Amy Posted at 2016-3-2 07:10
This is a known problem of the app, we will fix it in the next app version, thanks for your feedbac ...

I'm having the same issues. I haven't been able to sync for 3 days, and it's saying there was 0:00 min of video taken on my flight today when i took over 3 minutes of video. Thanks for the feedback on this issue Amy!
2016-3-30
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matto741
lvl.1
Flight distance : 350712 ft
Switzerland
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i have the app installed on IOS & just put it on samsung. logged in, synced both & samsung says 0 flights & IOS says 11 (as it should) ?
2016-7-8
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