Don't BUY from DJI
2527 12 2015-1-7
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mgelsomini
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Canada
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Hi everyone
Ordered my Insipre in November.
Rceived a note that it has been delayed. Fine.
Finally gets shipped out and due to the fact that DGI does not know how to ship. MY unit is stuck in Customs for 5 days.
DJI sends it DHL as DDC (Taxes and duties payed by shipper) and don't even conact DHL Back on this.
and send incomplete manufacture country
What great Support.
2015-1-7
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Joola
lvl.2
Flight distance : 1696545 ft
United States
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That's a bummer to hear. DJI should do the right thing and fix this situation for you. I'm assuming you've already contacted them. Have they been of any assitance? Also, what country are you in?

I had no issues with my order from DJI to the USA.
2015-1-7
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vincenzor1
lvl.2

Canada
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Joola Posted at 2015-1-8 02:15
That's a bummer to hear. DJI should do the right thing and fix this situation for you. I'm assuming  ...

I'm on the same boat. My inspire has been waiting for custom clearance since January 2nd. Emailing back and forth so many times with still no results. I'm in Canada what about you?
2015-1-7
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matt
lvl.1

United States
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Mine wont be shipping until the end of the month..  I've never had any issues with my 2 past Phantom orders that had to ship to Canada from DJI thru DHL...   That sure sucks knowing its so close but stuck at customs!  GRRR!
2015-1-7
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vincenzor1
lvl.2

Canada
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matt Posted at 2015-1-8 06:37
Mine wont be shipping until the end of the month..  I've never had any issues with my 2 past Phantom ...

It makes a difference when you ship items over $2500.
2015-1-7
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rwt0227
lvl.2

United States
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Customs is just flying your shit.
2015-1-7
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hej
lvl.2
Flight distance : 2040512 ft
Sweden
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Our Inspire was in sweden just 24 Hours after they sent it from China. You had bad luck I Guess.
2015-1-8
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vincenzor1
lvl.2

Canada
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hej@mgns.se Posted at 2015-1-8 21:52
Our Inspire was in sweden just 24 Hours after they sent it from China. You had bad luck I Guess.

Where you from?
2015-1-8
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hej
lvl.2
Flight distance : 2040512 ft
Sweden
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Sweden      
2015-1-11
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gregg
lvl.2

Netherlands
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hej@mgns.se Posted at 2015-1-8 21:52
Our Inspire was in sweden just 24 Hours after they sent it from China. You had bad luck I Guess.

Can I ask what date you placed your order?
2015-1-11
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hej
lvl.2
Flight distance : 2040512 ft
Sweden
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gregg@gregghone Posted at 2015-1-11 17:18
Can I ask what date you placed your order?

17 november
2015-1-11
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gregg
lvl.2

Netherlands
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Thanks for responding. Lucky you. Ordered mine on the 16th November for delivery to Netherlands. Still waiting dispatch information. Advised up to another 2 weeks.
2015-1-11
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hej
lvl.2
Flight distance : 2040512 ft
Sweden
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gregg@gregghone Posted at 2015-1-12 07:24
Thanks for responding. Lucky you. Ordered mine on the 16th November for delivery to Netherlands. S ...

I am sorry to hear this. It is well worth the wait anyway. The Inspire is one hell of a bird.
2015-1-13
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