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Very satisfied with DJI repair
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uskaper
lvl.2
Flight distance : 155581 ft
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Slovenia
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Hi all,

as I writed in the thread about a month ago:

It is very sad situation here too. I've received my P3S on friday and yesterday it went out of control. Everything seemed okay, but after 15sec of flight the drone lost control and accelerated full throtle in right direction. It crashed into the wall and on the floor downwards remaining full throtle. It didn't stop until I removed the battery. The gimbal fell off and now I cannot establish connection between controller and drone. I've oppened a dispute and now i'm waiting for DJI support to email me back.

The P3S wasn't even 1 day old... And i'm a experienced flyer, but nothing like this happened with other drones.


Today was the day, my drone arrived.

It looks brand new (all new parts, etc.) and I even got a spare battery in the box? (now I have 3, haha)

Many thanks DJI support team Germany!

Best, Uroš
2016-3-2
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Bhujang
lvl.4
Flight distance : 534587 ft
United Kingdom
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Good to hear a positive on this subject ;)
2016-3-2
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DJI-Tim
DJI team

Hong Kong
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Great news! Thank you for the positive feedback here on a forum!
2016-3-2
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Squirrel
lvl.4

United States
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Certainly good news to know should I ever need their services. Enjoy!
2016-3-2
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aaronbyrne
lvl.1

Ireland
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Thats very positive to hear, mine fall out of the sky after 30 flights. Not sure why or what happened just dropped like a rock.
My local dji dealer sent it to Germany, they would of gotten it last week.
Hopefully the turnaround will be quick .
2016-4-27
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DJI-Ken
DJI team
Flight distance : 1515312 ft
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United States
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aaronbyrne Posted at 2016-4-28 05:15
Thats very positive to hear, mine fall out of the sky after 30 flights. Not sure why or what happene ...

I'm sure you will have it back soon, enjoy it
2016-4-27
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dieselwind
lvl.2

United States
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From initial contact to delivery of my repaired P3P was 12 days!  very speedy!  I think we should give credit when it is due!
2016-4-27
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aaronbyrne
lvl.1

Ireland
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I still have not heard anything.. almost a month now

My repair shop is still waiting.
2016-5-12
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