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RC big crack...RMA?
585 4 2016-3-2
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Mordorr
lvl.2

Portugal
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Yesterday, i was chating with a friend, that has also a P3A, and at my home we notice this on my RC:



Now, im very, but very carefull with my material (im not rich) and never, ever did it fall on the ground, take a beat, as far i remenber.
Also, i use DJI bag.
Also, the place were it crack, is a little hard to take a beat, since its very near the antenna.....

Someone at FB told me  that already 3 more cases like mine, and DJI did activate waranty....

From the picture analyses, it seems something was very stressed/pressure that finally relieves, and not a external beat/kick.....

I have more than 60 flights, never crash`s or nasty problems, except, (irony) 2 cracks on the P3, that DJI resolve flawless....

Now the question:
Is this something DJI would activate under waranty or not? Im i lying or not?

The RC works flawless (300A) but if i decide sell to buy a P4, i will loose money here.....

I wait your feedback and opinions.

P.S. - Im still under waranty and i live on Europe.

2016-3-2
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DJI-Ken
DJI team
Flight distance : 1515312 ft
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United States
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The condition of the RC by the close up photo in no way looks like any remote I've ever seen. The silver part of the antenna looks extremely dirty.
BUT, your free to send it in for repair and they will tell you if it will be covered under warranty or not.
Here is a link to support if you want to send it in.
2016-3-2
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Mordorr
lvl.2

Portugal
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Thanks for the reply.

The photo was made with Macro Zoom ( a function of my phone)

I can put more photos, to see the global picture, on normal mode:





What link?

Thank you!
2016-3-2
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DJI-Tim
DJI team

Hong Kong
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Mordorr Posted at 2016-3-3 03:49
Thanks for the reply.

The photo was made with Macro Zoom ( a function of my phone)

This Link  http://www.dji.com/support
2016-3-3
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Mordorr
lvl.2

Portugal
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Thank you DJI-Tim

Email sended, now lets hope for a OK!

Goodspeed!
2016-3-3
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