jyavenard
lvl.1
Australia
Offline
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Ok.. Put it all back together, was worried for a while that I didn't plug the antenna cables to the right connectors but a photo sent by DJI support confirmed that it was all good.
Had to break the two plastic hooks. I just couldn't take them off (I followed some videos but couldn't get it to come off).
Making the remaining plastic bit to come off entirely was a problem as the aircraft plastic body covers half the aluminium plate's hole (unlike the Advanced/Pro where there's good clearance). So had to pry the aluminium plate to finally take them off (which i could replace rather cheaply should things come to worse)
Upgraded the firmware, did a short fly ... all working now as it used now.
As a bonus, it now hovers steadily. The previous units, no matter how many calibrations I did would always drift rather quickly to its right made it an absolute pain to fly.
In the end, they did gave me an address on where I could take it and get it put back together. But that was several minutes after I had stopped checking the online chat as it had been useless up to now.
Not happy DJI anyway... Such a long time to repair it and to get a kit back, non assembled unit is just poor customer service.
DJI online support kept sending me link to videos or docs that didn't apply to the Standard model.
DJI Amy, my ticket number was (hidden as it shows where I live)
I received a spare part kit no 78 box (http://store.dji.com/product/phantom-3-aircraft-5-8g-sta)
and a spare part kit no 73 box (http://store.dji.com/product/phantom-3-camera-sta)
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