It was working fine last night, but this morning everything seems working except I am not getting any video streams from the camera.The gimbal calibrates itself when I start Inspire, firmware is also up-do-date, able to fly manually.

Anyone having same issue??

Thanks!

Are you using iPad?

powerhs Posted at 2015-1-10 05:26
Are you using iPad?

I tested on iPad, iPhone6 and Nexus5. Same issue there. Can't figure out what is wrong..

Try reseating your camera (remove it and put it back on) make sure the white line matches up and turn the lock all the way.

rwt0227 Posted at 2015-1-10 05:49
Try reseating your camera (remove it and put it back on) make sure the white line matches up and tur ...

Yes, i did try taking it out and putting back on. Restart and all that. It's a bit weird that when i tilt the camera by hand, the app reads gimbal is moving(camera tilt indicator). I not getting live stream and other camera information such as ISO, EV and others.

wooyong1026 Posted at 2015-1-10 06:46
Yes, i did try taking it out and putting back on. Restart and all that. It's a bit weird that when ...

this sounds like a dead sensor or GPU, please contact our service center to have a check.

That happened to me twice.  First time it happened I went into camera settings and found that it had switched from NTSC to PAL.  I switched it back to NTSC and all was good.  Second time it happened I found it switched back into PAL mode, but when I tried to select NTSC, it would automatically go back to PAL selection.  If I remember correctly, I think I simply rebooted the Inspire 1 power and all was good again.

mhervey Posted at 2015-1-10 06:57
That happened to me twice.  First time it happened I went into camera settings and found that it had ...

I tried changing the setting between PAL and NTSC, but still no live video feed. It may be really dead sensor. that's bad..

I too am having this problem.. Any updates on the root cause?

Rbarghini, if you have all other telemetry in the app but no video sounds like a bad camera. Do you have another smart device that you can't try? This would help to narrow it down.

hi wooyong, what's ur location?  can u see other flight OSD data in APP, like h/v speed, height?

Yikes I had this problem with my Phantom Vision 2 +  I tried everything and not until they updated the app did it start to work.  

Blade_Strike Posted at 2015-1-10 08:02
Rbarghini, if you have all other telemetry in the app but no video sounds like a bad camera. Do you  ...

Blade,

I just powered it up and didn't have a video signal nor any telemetry. I powered the remote first, Inspire second and then opened the App. The second attempt, I powered the remote first, then opened the App and then turned on the Inspire and got the video feed back w/telemetry.

Thoughts?

I've powered on and off three other times and received a video feed in the App. It seems these instances happen from a cold boot. Now that the machine is at operating temp the issue is gone.

What type of smart device?

Blade_Strike Posted at 2015-1-10 08:29
What type of smart device?

iPad Mini 2 w/Retina.

rbarghini, what do you mean "cold boot" and "operating temp"?  You are saying your inspire works fine now?

Cold boot would imply a restart of all systems.
Operating temp would mean that you are trying to operate in proper ambient temperature. like above 40 and below 100. F.

rbarghini Posted at 2015-1-10 08:31
iPad Mini 2 w/Retina.

Are you getting the trust message?

I have noticed that on the Ipad, it's always a good idea to completely close the app. (Tap the home button twice and swipe to kill the app.) If not there is a possibility that the next time you power on the TX you wont get the "trust message" .

matthew@8750.ne Posted at 2015-1-10 08:34
rbarghini, what do you mean "cold boot" and "operating temp"?  You are saying your inspire works fin ...

Definitely not temp related.. I have flown mine in the 20's.

matthew@8750.ne Posted at 2015-1-10 08:34
rbarghini, what do you mean "cold boot" and "operating temp"?  You are saying your inspire works fin ...

Mathew,

Disregard my misuse of terminology. It was my first time powering it up today. It was that instance I didn't receive the video feed nor any telemtry. I've power cycled the inspire several times now and am able to get a video feed w/telemety. I'm stumped.

Blade_Strike Posted at 2015-1-10 08:38
Are you getting the trust message?

I have noticed that on the Ipad, it's always a good idea to co ...

Blade, yes, I do receive that message. Quite frequently. I just click the trust button.

Do you think that's the culprit?

I would just make sure the app is fully closed before connecting. See if that eliminates the issue.

Thanks! I tried all the methods you all mentioned, but I think I just have dead sensor. I don't get any camera related information(ISO, EV, camera setting and so on) on my iPad. I probably need to exchange my Inspire...

Unfortunately I think you right, bummer.

Blade, do users that are experiencing this issue need to send in their Inspire unit (& camera)?

wooyong1026 Posted at 2015-1-10 09:14
Thanks! I tried all the methods you all mentioned, but I think I just have dead sensor. I don't get  ...

i guess it may be the connection issue between the camera and aircraft. There are two crews on the connection interface. Try to loosen it about half round. See whether it can be solved.  

@rb

Your issue sounds more like a device problem rather than craft.

Returned my Inspire.. Need to order another one from somewhere. Which site should I order it from?

wooyong1026 Posted at 2015-1-12 05:21
Returned my Inspire.. Need to order another one from somewhere. Which site should I order it from?

http://forum.dji.com/forum.php?m ... age%3D1&lang=en

sound it is similar to this thread? loosen the clew on gimbal may help...