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Need to change email
1262 7 2016-3-15
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Wolfiesden
lvl.4

United States
Offline

Its time to update my email address.  I need instructions on how to do it please.  I also don't see a method for updating my password either.  A password change is also well over due.

And don't tell me it can't be done as that would tell me yall have no knowledge about personal security and acceptable practices for securing people's personal data.

So, which is it?
1. Admit DJI has no clue about common practices and has no intention of securing our personal data.
2. Supply an admin page to update our email addresses and passwords.

Choose wisely.



2016-3-15
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DJI-Tim
DJI team

Hong Kong
Offline

Right now the e-mail change feature is not available, however users will be able to change their e-mail in future
2016-3-16
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Wolfiesden
lvl.4

United States
Offline

When?  I have asked before and I am STILL waiting.  And I need to update the email on your store too and its not letting me there either.
2016-3-16
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stingrayaerial
lvl.1
Flight distance : 53350 ft
United States
Offline

Still waiting...I had to set up another account with my new email address, but it does not sync your old flight log via the app.  Therefore, I have to log in with my old email address.  It sucks, you would expect them to be able to change your e-mail address with ease.
2016-3-16
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Wolfiesden
lvl.4

United States
Offline

Ok so how do I delete this account?  Its obvious DJI has absolutely no intention to help the customers.  So how do I close this account. This is completely stupid you know.  We should have the ability to update email addresses.  Not happy you forced me to use the address from paypal which I would have NEVER used on a forum in the first place.

So where is the delete button?
2016-3-22
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Cheesydrone
lvl.2
Flight distance : 678461 ft
United States
Offline

Calm your tits and just fly the drone.
2016-9-27
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Calvette
Second Officer
Flight distance : 103222 ft
United States
Offline

Cheesydrone Posted at 2016-9-27 06:56
Calm your tits and just fly the drone.

LOL

I'm in the same boat since my email address is going away.  But I'm thinking my account will still work and the only down size is that I will no longer get any DJI promotional emails.
2016-10-1
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Rooky #1
lvl.1
Australia
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How do I change my registered email address and edit posts?
2017-2-11
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