Brand new Phantom 4 throwing ESC's error
1940 2 2016-3-16
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triscb82
lvl.1

United States
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Is anyone else experiencing this?  I get it during every flight.  Never had this issue with any previous phantom.
2016-3-16
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DJI-Amy
DJI team

Hong Kong
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Hi, please try to restart the aircraft. When did this error happen? Before or after the firmware update? If the problem still persist, please contact DJI support for replacement.
2016-3-16
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drbyte
New

Austria
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DJI-Amy Posted at 2016-3-17 04:46
Hi, please try to restart the aircraft. When did this error happen? Before or after the firmware upd ...

Hi, I have a brand new Phantom 4 and it seemed that it has the same Problem.
- Firmware latest version was installed
- Remote software is up to date
- DJI GO is in use on iPhone

First time use:
After unpacking the P4 it warms up and hover for a fe minutes. Everything worked fine. Only one flight took place. One da later I relaunched the P4 and an ESC error came up and mentioned to make a restart.

I do so serval times without success :-(

Within this forum there was no useful article about this problem.

Then I replace the SD Card to a new empty one. And - it works -. but not for long. By changing the SD card I hoped that there could be the problem. Maybe of an corrupted file. The P4 has been started their engine and it seemed that the error has been gone.

I switched of the P4 and stored it in the box.

The next start failed by same error.

Is the only way for correct work to sent back the P4 to DJI. I mean, its brand new and no real flight took place ?

I have to mentioned that downgrading to an earlier firmware also failed.

What can you recommend except sending back the P4 to the manufacturer?

Kind regards
2016-3-23
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