jdnorup
New
Australia
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Hi everyone, I only ended up on this forum because I am looking at purchasing the Phantom 4 or an Inspire. I am shocked on how this has been handled by a so called DJI representative. It has definitely made me put my order on hold. I have also emailed DJI with a direct link to this post, to see if they condone and support DJI-Ken's response, and to publicly apologize for his actions, and only then DJI will restore my faith. I am sure their stupid remarks will cost them thousands in lost revenue.
Pull your socks up DJI
After sales service is looking very poor atm.
Just to clarify, by no means I am saying it wasn't pilot error, but for people to turn around and blame that it is, is foolish and appalling that DJI treats their customers the way they have.
I really wanted to purchase another drone, but I am waiting for the outcome on this one. |
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