Hi, I already upgrading my aircraft (a phantom 3 pro) and my RC, but when I go to "Enter camera view", the app says "No Signal" on the screen.

Which color has the RC status LED? if it is solid cyan (not blue), your remote is dead.. but if it is RED, you have to re-install de update.. Mine is dead.. . if it blinks blue, you have to sync your RC with your aircraft

Please make sure you've upgrade the firmware correctly and linked the RC to the drone successfully after that.
Any more details about this issue will be helpful for our judgement.

luciano.mascott Posted at 2016-3-19 03:30
Which color has the RC status LED? if it is solid cyan (not blue), your remote is dead.. but if it i ...

If your RC is dead, you can contact your dealer for help or you can contact support.us@dji.com directly for repair.

DJI-Adela Posted at 2016-3-19 17:00
If your RC is dead, you can contact your dealer for help or you can contact  directly for repair.

Adela, thank for your comment! Today I received a mail from support@dji.com saying that I will have to send my RC to USA. The question is, how long will it take you to solve the problem? I bought the drone to work and it only flew 11 times (2hs). Regards, Luciano

Were you able to get it to update?
If not and you cannot see video, please post the hidden log to see if there's any issues with the video transmission module.


Windows system :
http://windows.microsoft.com/en- ... den-files=windows-7
Mac system :
http://ianlunn.co.uk/articles/qu ... mac-os-x-mavericks/

luciano.mascott Posted at 2016-3-22 01:44
Adela, thank for your comment! Today I received a mail from  saying that I will have to send my RC ...

Hi, Luciano
In general, the turnaround time is about 2-3 weeks.
Due to the large workload, it's may be delay for a while, please be forgiven!
Anyways, we'll try our best to speed up all the process.
For more details, you may find in our official website: http://www.dji.com/service
Thanks for your understanding!