I ordered the Phantom Multiseries Backpack a few days after I purchased the Phantom 4, but the shipping estimate is not until the very end of April, and that is waaay too long, so I would like to cancel this order. I see now way to do that through the DJI website. Please help me on this issue. Somebody at DJI - please PM me or email me and let me know how I go about accomplishing this. Thank you.

So nobody with DJI will help me here? Thanks for the wonderful service.

I just sent an email to DJ Onlines sales, and then cancelled mine within a few hours. The link it on their contact page I believe.

gswilder Posted at 2016-3-20 10:28
I just sent an email to DJ Onlines sales, and then cancelled mine within a few hours. The link it on ...

yea, already tried that, no response. Thank though.

I've had two orders I cancelled in the last few weeks with no problems at all.. Send a detailed email including your order number to "sales@DJI.com" or "onlinesales@DJI.com" sometimes it may take a few days for a response, but I ultimately had no issues, they handled both of my cancellations expertly, even one which had already shipped, they were able to turn it around in mid transit.

FatedFilmsNC Posted at 2016-3-21 03:29
yea, already tried that, no response. Thank though.

Hi, FatedFilmsNC, may I know your order number or ticket number? Thanks.