DJI Mindy
Administrator
Offline
|
Vl KV Posted at 2017-6-6 16:48
DJI please do something with that. Drone costs like IPHONE, iphone has option to be linked with appleid. Why dji drones has no option like that ? My mavic has been stolen, police needs GPS coordinates. If dji syncs my tracks to the cloud so they should be able to provide that information to police. But online support cannot help. There is emails of HQ but we dont know it! police doest not knows so nobody can helps its too sad. And i know that djiken trying help us but has no ability.
We are deeply sorry for your loss, we would like to help, but really unable to track the location. Once customer purchased the drone, it will become your personal property, we can only check the flight record unless customer sync it to the cloud and provide us DJI account as well. Otherwise we cannot find any trace of the drone, in this case, please call the police to check the surveillance camera. We sincerely apologize for the inconvenience. |
|