P4 Battery stopped in mid air
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4153 56 2016-3-25
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lcajiga
lvl.2
Flight distance : 145384 ft
United States
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Here is the flight log for the specific crash video: https://healthydrones.com/main?flight=51dd685140199edd3ac06085e841faf7&page_id=GENERALOverview
2016-4-2
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lcajiga
lvl.2
Flight distance : 145384 ft
Puerto Rico
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https://healthydrones.com/main?f ... _id=GENERALOverview
2016-4-3
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Geebax
Captain
Australia
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Morph1 Posted at 2016-3-31 13:28
I bet my empty wallet that the operator CSC'd that drone , just send the DAT file to DJI and they  ...

Safe bet, no money there to lose. But you would have lost it, did you not see the clue of the battery lights coming on in mid-air? There is nothing you can do with the RC unit that will cause that to happen. CSC will not do it.
2016-4-3
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Morph1
Banned

Canada
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Tip: the author has been banned or deleted automatically shield
2016-4-3
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Geebax
Captain
Australia
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Morph1 Posted at 2016-4-4 13:02
you have to read the post I added after ... I was being sarcastic and my bad I forgot the happy fa ...

Yep, humour does not translate well to social media.
2016-4-3
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Morph1
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Canada
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Tip: the author has been banned or deleted automatically shield
2016-4-3
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ml.990
lvl.1
Flight distance : 96591 ft
United States
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Yikes!
2016-4-3
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Geebax
Captain
Australia
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Morph1 Posted at 2016-4-4 15:18
holy crikey  ya so grumpy mate ,sorry  I apologize to you then, high five ?
She'll be apples agai ...

Oakely doakely.
2016-4-3
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FatedFilmsNC
lvl.4

United States
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madaerial Posted at 2016-3-27 02:42
Commenting mostly to remind myself to check back on this. DAMN. That's a terrifying video. Like nigh ...

The CSC was done putting the joysticks down and in, not out, just an fyi
2016-4-4
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lcajiga
lvl.2
Flight distance : 145384 ft
United States
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Well, got response from DJI today and for my satisfaction, the problem I had was with the two extra batteries I purchased. Bad batch? Don't know. They will send two new batteries and I'll try them and let you know the outcome. Let's hope they give me some credit for paying $40.00 shipping to replace two brand new batteries I purchased and came damaged from factory.
2016-4-7
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lcajiga
lvl.2
Flight distance : 145384 ft
United States
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This is their response:

Dear XXXXXXXX

Thank you for contacting DJI.

The issue was found in the batteries and not the controller, nor was there anything wrong with the your aircraft.
2016-4-7
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jwt873
Second Officer
Flight distance : 6754350 ft
Canada
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I'd be flying not too far, not too high, and not over water for the next little while just to be safe.

I always worry a lot when the bird is out of sight and seeing your video didn't help

Good thing it worked out.

2016-4-7
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jstjohnz
lvl.2
Flight distance : 1146388 ft
United States
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FatedFilmsNC Posted at 2016-4-4 08:34
The CSC was done putting the joysticks down and in, not out, just an fyi

I think either would work.
2016-4-7
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lcajiga
lvl.2
Flight distance : 145384 ft
United States
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OK Guys, I received back my P4. As they said, they just sent me 2 replacement batteries. I checked and only were charged twice so they are new (GOOD). I test fly it inside my home just to be sure everything is OK and drained a whole battery with no problems. Now will try to fly it outside. Thanks you for all your support and please, test every new battery for a full drain out before using it in your P4. Apparently there was a batch that had problems and I was lucky enough to get two of those.

BTW, DJI didn't sent anything as a gesture for their fault, not even a discount code for future purchases. I ended up paying $40.00 to resolve a problem they caused with a bad product. Definitively not a good customer satisfaction policy

Here the video:


2016-4-13
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zhjc
New

Hong Kong
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the key is get stuck, and it produces a power off action !!!
2016-4-14
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dukedinger
lvl.1

Australia
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Donnie Posted at 2016-3-31 05:11
Hold on Now, lets see what they do after they get it .  If it indeed is there fault , they sho ...

Thats consumer law 101 in Australia.
2016-4-15
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lcajiga
lvl.2
Flight distance : 145384 ft
Puerto Rico
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Well, today I received a very good new...DJI granted me a very good credit in my account for loyalty. Don't know if that is common to DJI customers or just for people that had problems but anyways, I'm a happy camper.
2016-4-15
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