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DJI Spring Sale
879 2 2016-3-28
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FlyFocal Aerial
lvl.3
Flight distance : 309062 ft
United States
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Hi there,
I'm hoping someone from Dji can help me out with this. I purchased an Osmo for $649 directly from Dji just days before the spring sale when the price was dropped to $569. I was wondering if Dji would refund the difference to me since I could have just returned it and puchased a new one at the lower price? My order number is: 228613. I have already emailed Dji about this and have not heard anything back.
Thanks in advance,


FlyFocal
2016-3-28
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richard.silver
lvl.2

New Zealand
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I don't fancy your chances - the same thing happened to me prior to Xmas when I bought a Phantom 3 and all the extras. A few days later the price dropped by a couple hundred.

I emailed Customer Service but was basically told "tough luck".
2016-3-28
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DJI-Adela
DJI team

Hong Kong
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Hello!
Speaking of refund, please take a look our Refund & Replacement Policy at http://www.dji.com/service
As for any issue about sales, please contact your dealer first, or if it's necessary, you can email to sales@dji.com for help.
Thanks for your understanding!
2016-3-28
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