Missing Tracking Number
1634 3 2015-1-13
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gregg
lvl.2

Netherlands
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Received an email today to say the Inspire 1 has been sent.

Your order xxxx has been shipped. Please login to your DJI account to track the shipment. If you have any questions or concerns, please contact online sales.

Order Summary
Order No.: xxxx
Order Amount: €3,599
Payment Method: Cybersource
Order Time: 2014-11-16 10:48:28
Shipping Company: DHL
Tracking Number:


The email advises me to log into my DJI account to track the shipment... however no tracking details are shown.

The email also says tracking number, then has been left blank. DJI have not responded to my immediate email response requesting the tracking number.

DHL are the carrier, I haven't heard anything from them either.
Has anyone else experienced the same thing?







2015-1-13
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pinpointmapping
lvl.4
Flight distance : 5345105 ft
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United States
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I'm a bit curious how the DJI shipping process works myself.  I'm fortunate enough to have a tracking number currently (hopeful my craft arrives on Thursday), but according to the tracking information, the package only weights 2.87 lbs with Dimensions  15x25x25 cms.  I hope they didn't just send an extra controller, or an extra battery with no Inspire 1?
Weight  2.87 lbs / 1.3 kgs
Clearance detail link  Clearance detail  
Total shipment weight  2.87 lbs / 1.3 kgs
Packaging  Your Packaging
Service  FedEx International Priority DirectDistribution
Dimensions  15x25x25 cms
Signature services  Indirect signature required  
Shipper reference  Inspire 1 with Dual Remotes
2015-1-13
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gregg
lvl.2

Netherlands
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pinpointmapping Posted at 2015-1-14 03:52
I'm a bit curious how the DJI shipping process works myself.  I'm fortunate enough to have a trackin ...

Fingers crossed it all arrives for you. Although the dimensions and weight do sound awfully odd!
2015-1-13
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mhaislet
lvl.4

United States
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shipping weight is 21 lbs..Gregg I believe your right.
2015-1-13
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