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Osmo x5 adapter shipping notice??
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4913 110 2016-4-18
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R&L Aerial
Second Officer
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Has anyone received shipping info on x5 adapter or accessories??????
2016-4-18
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0979
lvl.1

United Kingdom
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No. Shipping after payment went from 1-3 days to 5-7 days.
2016-4-18
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Neraxus
lvl.3

Canada
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Yeah haven't received my notification either. Same thing happened with my X5R, took 8 days for them to ship it out.
2016-4-18
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R&L Aerial
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I figured they would do this, ther just buying time.
2016-4-18
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seanemclean
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Kinda bullshit that I placed my order with a 1-3 day shipping time, and now it's 5-7.
2016-4-18
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Neraxus
lvl.3

Canada
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I imagine the 5-7 days is only for new orders made today and beyond. Although the X5R always stayed saying 1-3 days and yet took 8 days to leave there facility.
2016-4-18
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Khyber
lvl.2
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i didn't even think to check on friday and missed out on early orders.  I just ordered the adapter and the extender... excited for full x5 support I know that!
2016-4-18
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raybaker
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Nothing yet. Still shows pending. I'm trying to be optimistic but my frustration levels are beginning to peak as well.
2016-4-18
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Westwoodfilms.c
lvl.2

Canada
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Same here...
2016-4-18
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gybo102
lvl.4
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United States
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Just placed my X5 adapter on order last night.. My X5R is no where in sight.. so I have to wait either way lol.
2016-4-18
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dopeytree
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Just placed an order for the x5 adapter then I saw all the new accessories so ordered the external battery pack & cables & few other bits. It also sounds like from the press release there will soon be a higher capacity battery & a 4 way charger too. But back to thread placed order it said ships 1-3 days after payment processing. Payment was processed yesterday so lets see when it arrives. Really would like the x5 adapter ASAP.
2016-4-18
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R&L Aerial
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dopeytree Posted at 2016-4-18 17:47
Just placed an order for the x5 adapter then I saw all the new accessories so ordered the external b ...

I order all the new accessories, around 400 dollars worth but it would be nice to to get the adapter first. I ordered it separately so hopefully it gets here soon.
2016-4-18
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DJI Store
DJI team

Hong Kong
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Please send email to onlinesales@dji.com to check order status. Thanks.
2016-4-18
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DJI-Adela
DJI team

Hong Kong
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I would like to hear more from you about the issue. I believe our sales specialist will help you to the most.
Hope you'll get your new accessories in time.
2016-4-18
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dopeytree
lvl.4
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Just been told by online chat support: "the X5 adapter is estimated to ship on 23th April" also same date for the new accessories.
2016-4-18
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m.guza
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Ordered on sunday and today it is still pending. I'm leaving on friday so I think I won't get it in time. That's how you get rewarded for spending thousands of dollars in dji products.
2016-4-19
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DJI-Adela
DJI team

Hong Kong
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m.guza Posted at 2016-4-19 16:00
Ordered on sunday and today it is still pending. I'm leaving on friday so I think I won't get it in  ...

Sorry for any inconvenience!
We just wanna the X5 adaptor will work perfectly when you receive it. So, please just wait for a few days and everything will be ready.
2016-4-19
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seanemclean
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DJI-Adela Posted at 2016-4-19 04:46
Sorry for any inconvenience!
We just wanna the X5 adaptor will work perfectly when you receive it ...

Oh god damn it. It's no longer inconvenience, its lies.
2016-4-19
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Mike-the-cat
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The demand has been overwhelming and unexpected..... Expect delays. US customers are already prioritised so stop whining.
2016-4-19
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seanemclean
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Mike-the-cat Posted at 2016-4-19 07:12
The demand has been overwhelming and unexpected..... Expect delays. US customers are already priorit ...

Two things. There is no way that demand would have been 'unexpected'. How do you know that US Customers are being prioritized?
2016-4-19
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R&L Aerial
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seanemclean@gma Posted at 2016-4-19 07:31
Two things. There is no way that demand would have been 'unexpected'. How do you know that US Cust ...

I just saw the official adapter on eBay with an expected deliver time of June 13th- June 30th. Here we go again!!!
2016-4-19
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seanemclean
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So, DJI Email said mine is shipping tomorrow. I'm not holding my breath.
2016-4-19
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Neraxus
lvl.3

Canada
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Yes don't hold your breath, they told me my x5r would ship the next day for 5 days before it actually shipped. I don't think they are very serious about there shipping time quotes.
3 business days have now passed on my X5 Adapter order and it still hasn't shipped. I ordered with in an hour of it appearing in the store so I'll post here when and if it ships. >
2016-4-19
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R&L Aerial
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Neraxus Posted at 2016-4-19 13:13
Yes don't hold your breath, they told me my x5r would ship the next day for 5 days before it actuall ...

I ordered mine in the first hour as well.
2016-4-19
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raybaker
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I was told the 23rd.
2016-4-19
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Mike-the-cat
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seanemclean@gma Posted at 2016-4-19 20:38
So, DJI Email said mine is shipping tomorrow. I'm not holding my breath.

If they say they are shipping, they will ship. I know that US is prioritised.
2016-4-19
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Neraxus
lvl.3

Canada
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Day 4.......
2016-4-19
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Arrow1969
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Spoke to DJI this morning at 07.30 UK time mine is being ship on the 24th of April, it was ordered on the 15th.
Normal shipping time for DHL China to the UK is 4 days.
2016-4-19
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Rob W
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Sweden
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I ordered mine 2016-04-15, not shipped yet.
2016-4-19
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AYA74
lvl.3
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Singapore
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We are all in the same situation. The available shipping dates on DJI store are not true. They are meant to attract buyers to place orders before DJI could even fulfill orders as to cash the money first. It is not a big deal not having the new accessories but it is the lack of honesty that bothers me. Why don't they just indicate the real stock level? Apple Store is much more accurate when it comes to stock availability.
2016-4-20
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dopeytree
lvl.4
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Don't forget we need a firmware update really for it to work (Better than the 3D printed adapter i.e recording sound etc). So hopefully that is released before the adapter arrives.
2016-4-20
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seanemclean
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Today is Day 3.  1-3 working days after payment is confirmed.
2016-4-20
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R&L Aerial
Second Officer
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For what it's worth, my p4 had shipped and was almost to my house by the time DJI updated my shipping status to shipped.
2016-4-20
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seanemclean
lvl.3
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...still no shipping notification.
2016-4-20
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0979
lvl.1

United Kingdom
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No issue waiting I just wish they would be honest.
2016-4-20
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R&L Aerial
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0979 Posted at 2016-4-20 15:17
No issue waiting I just wish they would be honest.

I know what you mean, it's been like this with everything you buy that has to do with the osmo ever since It first went on sale. I'm 52 years old and have been buying things online since the Internet was born and I have never seen a company drop the ball as many times DJI has in the past year. It's like ever time you buy something from these guys it's messed up. It's like the new normal, order something, they instantly take my money then nothing?
2016-4-20
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Khyber
lvl.2
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they sitting fat and happy and selling drones like hotcakes... that's why... but what comes around goes around.
2016-4-20
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DJI-Adela
DJI team

Hong Kong
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Hey,
The new Osmo firmware which is compatible with X5 camera and X5 adaptor is just about to be released, please pay closed attention to our official website for the announcement!
And I believe that your order of X5 adaptor won't be held any longer after the firmware release.
Thanks for your support and attention!  
2016-4-20
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seanemclean
lvl.3
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DJI-Adela Posted at 2016-4-21 00:55
Hey,
The new Osmo firmware which is compatible with X5 camera and X5 adaptor is just about to be rel ...

Sweet, more lies from DJI. After I got an email promising shipment yesterday, I get another one this morning saying it will ship on the 23rd or 24th - days that DJI doesn't even work or ship orders.


I'm getting tired of this bullshit.
2016-4-21
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marvelles
lvl.4
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Germany
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Thats typical dji...lies over lies....6 month lies about a Release Date of The Adapter.then Ordering and no shipping.i have Never See so Bad Business ever!!!!its a Big shame for dji....
2016-4-21
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