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413 4 2016-4-19
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JamesSumner
lvl.1

United Kingdom
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Tried three times to get in touch with Europe dji as I live in the uk, but end up getting through to the USA  three times I've explained my problem but get redirected to the USA again after three times, it the most expensive paper weight I have bought. ,!!!!!  So pissed off with there after sales service.
2016-4-19
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JamesSumner
lvl.1

United Kingdom
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I waited on average 15 minutes for a reply and the that's when I had to prompt them with , A hello ?
2016-4-19
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JamesSumner
lvl.1

United Kingdom
Offline

Three or four hours for 3 conversations that would of took 20 minutes at the most
2016-4-19
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nigelw
First Officer
Flight distance : 518084 ft
United Kingdom
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JamesSumner Posted at 2016-4-19 20:09
Three or four hours for 3 conversations that would of took 20 minutes at the most

Just wait until they tell you you've got to spend more money returning your drone...then you'll really be pissed off.
2016-4-19
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DJI-Tim
DJI team

Hong Kong
Offline

What issue are you experiencing right now? Did you call us or sent an email?
2016-4-19
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