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Response from DJI via web chat concerning inspire 1 and prop locks
2096 9 2015-1-15
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Kdesign
lvl.1

United States
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This is the response I get from DJI concerning the prop locks.  You would think they would be doing everything possible for the customers that were willing to shell out 3k for the new product.  Seems like the early buyers should have received a discount for beta testing.

14:29:43

To whom it may concern, I recently purchased an Inspire 1 and in reading over information on your website it state that I am to not fly without the prop locks. Can I please have someone send these to me directly so I can use the product instead of letting it sit on the table?

14:30:48

It will release next week. If you bought it from dealer, you will need to contact with dealer for this prop lock.
If you bought it from online store, we will arrange to ship the prop lock to you automatically soon.

14:32:40

I purchased from my local dealer so your telling me that I paid almost $3000 for a new bird that the warranty is currently running on that will need to sit for over a week!?? There is no way to expidite these directly from you?


Sorry, you will need to contact with your dealer for help.

14:34:03
2015-1-15
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pauldean85
lvl.4

United Kingdom
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1st World problems, eh?
2015-1-15
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chato1974
lvl.4
Flight distance : 2630909 ft
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United States
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Not trying to sound stupid but what is "prop locks"? Are the motors not spinning? are the nuts that are in the propellers not self tightening? Is the firmware not allowing the motors to run?

Can you please clarify?
I just got my Inspire last night.
2015-1-15
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dave
lvl.1
Flight distance : 2749 ft
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United States
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@chato1974

DJI posted this earlier:

Propeller Locks
The Inspire 1’s propellers may come off during flight if they are not correctly hand tightened and environmental factors (including sand, heavy dust, or high winds) cause the motors slow down suddenly. To prevent this, DJI is offering free Propeller Locks to all Inspire1 customers.
If you ordered your Inspire 1 from the DJI Online Store, they will automatically be shipped to you. If you purchased your Inspire 1 at an authorized DJI dealer, you can collect them there. These Propeller Locks will become available next week, and DJI recommends that you do not attempt flying your Inspire 1 before receiving and attaching the Propeller Locks.

Source: http://forum.dji.com/forum.php?m ... age%3D1&lang=en
2015-1-15
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mhaislet
Second Officer

United States
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Nice info guys just sent my request for prop locks to the copter shop waiting for an answer.
2015-1-15
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rodger
Captain
Flight distance : 15812070 ft
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United States
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chato1974@gmail Posted at 2015-1-16 04:12
Not trying to sound stupid but what is "prop locks"? Are the motors not spinning? are the nuts that  ...

I would imagine that the Prop Lock will snap over the prop and then snap on the motor bottom at the seam of the motor and air frame landing rail. Just a thought as to what they may do, Or possibly a simple lock washer between the prop and motor.
2015-1-15
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travissrt
Second Officer
Flight distance : 6676263 ft
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United States
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Yay, one more step to have to complete when launching and packing up the Inspire...
2015-1-15
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powerhs
lvl.4
Flight distance : 1195696 ft
United States
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travissrt@gmail Posted at 2015-1-16 05:06
Yay, one more step to have to complete when launching and packing up the Inspire...

I know what you mean. The I1 is a pain in The ass to unpack & pack.
2015-1-15
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vonbaron1
Second Officer
Flight distance : 42014 ft
United States
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Which we had access to carbon fiber props and a nut on top.  End of problem.
2015-1-15
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mhaislet
Second Officer

United States
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they answered in mins and will ship out next week or so.
2015-1-15
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