Phantom 4 gimbal noise! Please HELP!
1704 11 2016-4-21
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bryanmones
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Is this normal? Eveytime I start phantom 4. The gimbal sounds like this. See video. Please help. Should I return it? Help!

http://youtu.be/MUU4BIOe3cc
2016-4-21
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TK-421
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bryanmones
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TK-421 Posted at 2016-4-22 03:36
My final P4 doesn't make one sound from the gimbal...but the other five did. I've heard you can tigh ...

so did you tightened the screws of your gimbal on your other 5 p4's? did you have any problems?
2016-4-21
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bryanmones
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TK-421 Posted at 2016-4-22 10:58
Good question. I came across that bit of info after I had landed on my last non-screeching-gimbal  ...

So did you return it and have them changed? How long will it take and hows the process?
2016-4-21
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DJI-Paladin
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bryanmones Posted at 2016-4-22 11:21
So did you return it and have them changed? How long will it take and hows the process?

Hello Bryan,actually it doesn't influence the normal operation of the gimbal. However,if you find it inconvenient,you can get in touch with our NA service center and get the RMA. Here is the contacting info:
Email: support.us@dji.com
Phone: +1 (818) 235 0789  
Mon-Fri 9:00 am - 5:00 pm (PST)
2016-4-22
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tiansimpson
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I have tightened my gimbal screws and it still squeaks whilst calibrating after the p4 is powered up
2016-4-22
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tiansimpson
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TK-421 Posted at 2016-4-21 20:36
My final P4 doesn't make one sound from the gimbal...but the other five did. I've heard you can tigh ...

Do you mind me asking why you have had 6 p4's?
2016-4-22
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john_pullen
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My p4 is a week old and gimbal squeaks from the start but works fine. I don't care about the squeak personally as long as it's not faulty
2016-4-22
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tiansimpson
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My calibration on the gimbal never successfully calibrates always states failed
2016-4-22
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waynekerryattew
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I wish DJI rep would comment on this... I have the same Squeak issue! do we need to send these in for repair ?
2016-4-22
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