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upgrade failure v1.8.01.20 & no signal SOLVED! a hair in my soup!
2410 12 2016-4-25
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fluxkompensator
lvl.1

Germany
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SOLVED -> see post #13

original thread:


Hello folks. I need some help please!

I tried to update the I1 Raw to v01.08.01.20  today and I am stuck right now with a permanent update failure..  

When I started the following versions were shown in the app:
App 2.8.0
Aircraft 1.4.00.10+
RC 1.5.70
Camera 1.8.0.70
A9 Plus  01.15.13.09

I downloaded the fw .bin from tims source above to sd card. The update  process took about 5-7min.  and ended with the backlight still flashing  yellow and a constant hum.. I waited some more minutes to be sure. The  txt file reads update failure..  I tried a couple of times, downloaded  the fw new, tried another card reader, tried windows instead of mac.
I read in the forum that it might be bad to over jump a fw version, so I  tried v1.8.1.00.. same report: failure..  tried again 01.08.01.20 no  change.. txt still reports failure.

BUT when I check in the app now it reads:
App 2.8.0
Aircraft 1.8.01.00  not 1.8.01.20
RC 1.5.70
Camera 1.8.0.90
A9 Plus  01.15.13.09

I havent updatet the RC yet..  The Aircraft boots up normal and connects to RC and App.. Seems all normal, but I fear, that the update is not correct done and that this might cause trouble...


Some questions:
- is it possible to downgrade the Aircraft via SD, or in another way, like it is possible to downgrade the RC via the app??
- Did I miss to upgrade to a firmware version inbetween ? Is the a full version history online?
- Why are there different firmware versions online depending on wich  language I browse the Dji site? german site has only Firmware  v01.08.00.90.. and no recent cinelight files at all !!!
- shall I ignore the txt file on the card and go out and do my maden flight?
- Any other idea?
2016-4-25
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DJI-Ken
DJI team
Flight distance : 1515312 ft
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If you updated from the Pro page, all you have to do now is update the RC to 1.6 from the app are you will be good to go.
Here's the update page. Update the RC then look at the About page to see what all the version say.
http://www.dji.com/product/inspire-1-pro-and-raw/info#downloads

https://dl.djicdn.com/downloads/ ... otes_en__160413.pdf
2016-4-25
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fluxkompensator
lvl.1

Germany
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DJI-Ken Posted at 2016-4-26 04:11
If you updated from the Pro page, all you have to do now is update the RC to 1.6 from the app are yo ...

Hello Ken,

seems working... but my only concern is, that I have never got the message "success" in the txt file. Every time it said "failure - please reboot and try again" Is it safe to fly now?

Thanks for your reply!
2016-4-25
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DJI-Tim
DJI team

Hong Kong
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Hi fluxkompensator DJI GO app suppose to show this versions. QQ图片20160426172835.jpg
2016-4-26
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fluxkompensator
lvl.1

Germany
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DJI-Tim Posted at 2016-4-26 11:29
Hi fluxkompensator DJI GO app suppose to show this versions.

Yes.. I understand the meaning of this sentence..  at least now..
but still my question: is it safe to fly now, when the txt file after update reads:

========== 2014.01.01 00:00:12 remo-con disconnect======
Packet: WM610_FC550R_FW_V01.08.01.20.bin
Upgrading ...
Result: Failed.
Reboot the aircraft and try to upgrade the firmware again.

========== 2014.01.01 00:00:12 remo-con disconnect======
Packet: WM610_FC550R_FW_V01.08.01.20.bin
Result: Failed.
Reboot the aircraft and try to upgrade the firmware again.

========== 2016.04.25 20:31:29 =====================
Packet: WM610_FC550R_FW_V01.08.01.20.bin
Result: Failed.
Reboot the aircraft and try to upgrade the firmware again.


========== 2014.01.01 00:00:12 remo-con disconnect======
Packet: WM610_FC550R_FW_V01.08.01.20.bin
Result: Failed.
Reboot the aircraft and try to upgrade the firmware again.


========== 2014.01.01 00:00:12 remo-con disconnect======
Packet: WM610_FC550R_FW_V01.08.01.20.bin
Result: Failed.
Reboot the aircraft and try to upgrade the firmware again.


========== 2014.01.01 00:00:12 remo-con disconnect======
Packet: WM610_FC550R_FW_V01.08.01.20.bin
Result: Failed.
Reboot the aircraft and try to upgrade the firmware again.


========== 2014.01.01 00:00:12 remo-con disconnect======
Packet: WM610_FC550R_FW_V01.08.01.20.bin
Result: Failed.
Reboot the aircraft and try to upgrade the firmware again.


========== 2014.01.01 00:00:12 remo-con disconnect======
Packet: WM610_FC550R_FW_V01.08.01.20.bin
Result: Failed.
Reboot the aircraft and try to upgrade the firmware again.


========== 2014.01.01 00:00:12 remo-con disconnect======
Packet: WM610_FC550R_FW_V01.08.01.20.bin
Result: Failed.
Reboot the aircraft and try to upgrade the firmware again.


========== 2016.04.25 22:02:37 =====================
Packet: WM610_FC550R_FW_V01.08.01.20.bin
Result: Failed.
Reboot the aircraft and try to upgrade the firmware again.


========== 2014.01.01 00:00:14 remo-con disconnect======
Packet: WM610_FC550R_FW_V01.08.01.20.bin
Result: Failed.
Reboot the aircraft and try to upgrade the firmware again.


========== 2014.01.01 00:00:14 remo-con disconnect======
Packet: WM610_FC550R_FW_V01.08.01.20.bin
Result: Failed.
Reboot the aircraft and try to upgrade the firmware again.


========== 2014.01.01 00:00:14 remo-con disconnect======
Packet: WM610_FC550R_FW_V01.08.01.20.bin
Upgrading ...
Result: Failed.
Reboot the aircraft and try to upgrade the firmware again.


2016-4-26
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DJI-Ken
DJI team
Flight distance : 1515312 ft
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fluxkompensator Posted at 2016-4-26 18:45
Yes.. I understand the meaning of this sentence..  at least now..
but still my question: is it safe ...

Connect to the internet and power everything up and post a screen shot of the overall status and About page.
2016-4-26
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fluxkompensator
lvl.1

Germany
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RE: upgrade failure v1.8.01.20 / no signal

status

status

about

about

Hi again.. Here you go..

Now after rebooting I cant see the picture of the camera any more.. Thats new. It was working perfect after the update of the RCs.
I still can steer the camera in all parameters and I can record footage, but I cant see the image on the iPad. The HD signal icon shows full signal, but on top left it says "No Signal" and "Bad Transmission" now...  tried several boot ups.. different locations..  What does this mean? Is this a known firmware issue..?

Looking forward to your answer.. Thank you!

no signal

no signal


2016-4-26
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DJI-BladeStrike
Second Officer
Flight distance : 872694 ft
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Please post the the log located @ x:\misc\log\logname (sd card)
(please make sure you enable hidden files and folders in you computers OS)
2016-4-26
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fluxkompensator
lvl.1

Germany
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I am sorry.. I can not post the log.
I was not aware of hidden log files and formatted the sd card due to some testing and recording..
I tried to recover the files now, but they are gone..

Thank you for the hint.. next time I know better..
2016-4-26
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Donnie
First Officer
Flight distance : 3636782 ft
United States
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fluxkompensator Posted at 2016-4-26 15:48
I am sorry.. I can not post the log.
I was not aware of hidden log files and formatted the sd card  ...

I Happen to write a little post regarding that, ( How to view hiddden files )  Just place the SD card back in and try to load it again, afterwards post the hidden file .  

http://forum.dji.com/thread-44546-1-1.html

Donnie
2016-4-26
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fluxkompensator
lvl.1

Germany
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Hello Donnie,

Thank you.. I did unhide the files on my mac but the log folder is empty, because I formatted the sd earlier today  and even my atempt to get it back with recovery software did not succeed...

Do you think I should try to roll back on the firmware and do the upgrade again?

Is there something like a history list of all former firmware versions?  I came from Aircraft 1.4.00.10+ and I am not sure if I have skipped a version by going to v01.08.01.20..

Thanks a lot !
2016-4-26
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richardhurst
Banned
Flight distance : 2342808 ft
United Kingdom
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Tip: the author has been banned or deleted automatically shield
2016-4-26
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fluxkompensator
lvl.1

Germany
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Thank you all! Problem solved!!!

After three days looking for answers I finally discovered it was a hardware issue!
There was a loose contact somewhere between the Ac and the gimbal. When I tilted the aircraft up I had picture and it was gone again when I put the aircraft back on the ground.

When I took a closer look I saw this:
dji hair 2.JPG
hard to see.. but isnt there something shimmering?
dji hair 1.JPG
look here.. ups.. soupe surprise!

An ultra thin blank copper wire was glued into the cable pack that connects aircraft and gimbal. It was causing a loose contact over two or more cables of the plug..

After removing the "hair in my soup" everything now works constantly great.
No sinal lost, and the firmware update gave a positive reply on the log file..

Hello DJI:
If you want to improve on quality I am happy to send in the "hair" for a DNA test..
DJI hair3.jpg
2016-5-6
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