Please select Into the mobile phone version | Continue to access the computer ver.
Obstacle avoidance system faild
522 3 2016-4-28
Uploading and Loding Picture ...(0/1)
o(^-^)o
andynewson01
lvl.2
Flight distance : 62100 ft
United Kingdom
Offline

Has any one suffered obstacle avoidance system failure. Yesterday's flight could have been a nightmare but brought my bird home, my go app told me to contact dji so i did I got email back told me to contact Germany dji but phone number wrong? Great start not even a month old so called Apple thank god i purchased from them they are picking up today and will have new one on Tuesday thank you Apple
2016-4-28
Use props
DJI-Paladin
DJI team
Flight distance : 2408 ft

Hong Kong
Offline

Hello Andy, here is the contacting info of our service center in Europe:
Email: support.eu@dji.com
Phone:+49(0)97479304200
Monday to Friday, 9:00AM-5:00PM (German Time GMT+1:00)
Online Support:Monday to Friday, 11:00AM-6:00PM (Netherlands Time UTC/GMT +1)
But what's more, could you post any screenshot of your issue here if possible?
2016-4-29
Use props
Aardvark
Captain
Flight distance : 384432 ft
  • >>>
United Kingdom
Offline

I saw this once on another P4, seemed to clear after I did a calibration of the sensors.

Your certainly right about the local purchase though, I've had returns in the past to both Apple and Maplins with excellent customer service from both.
2016-4-29
Use props
andynewson01
lvl.2
Flight distance : 62100 ft
United Kingdom
Offline

Aardvark Posted at 2016-4-29 10:19
I saw this once on another P4, seemed to clear after I did a calibration of the sensors.

Your certa ...

Yes mate they picked mine up yesterday and the new one will arrive on Tuesday would have been Monday but bank holiday  gutted can't wait hope yours is OK now
2016-4-30
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules