nalhutta
lvl.3
Flight distance : 138156 ft
Canada
Offline
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Hey everyone,
I'm hoping that someone can provide some help outside of what I have been able to find so far wich is that I need to send my brand new osmo back and wait another month before getting it back.
So here goes the rant... ugh.
On April 6th I ordered the Osmo handle kit along with several accessories. Payment was confirmed the next day April 7th. I specifically made note of the "estimated" shipping dates to make sure non of the items were out of stock or going to take forever to get to me and the latest and of the items was supposed to ship was 3-5 days after confirmed payment. So after something like 14 days go by I email DJI to see whats up. They tell me they didn't have stock and were waiting for it and it should ship out that week. 8 more days goes by and I email them asking what is going on and they say it's shipping that day. Fast track to today April 29th, almost a month later I recieve my items and it's on a Friday so I'm super excited it's finally here and I'll get to use it this weekend. I open everything up and set it up, charge the battery and while I'm waiting for battery to charge I decide to try to put the camera in just to get a sense of the weight. Plug in the camera tighten the locking ring and...
........ can't lock it. Gets about 2/3 of the way. Inspect allignment, inspect screws on the handle and camera. No idea what is causing it not to work. Come on here and it looks like only solution is to send it back and wait at least a month! Awesome.
Anyway if anyone knows of a solution I didn't see, please pass it along because I am extremetly bummed and really wanting to just sell all my dji crap and move on.
Thanks in advance!
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