dglass2
New
United States
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Ken,
Thank you for offering suggestions. I too am having the same issues. My brand new DJI P4 arrived last night. I have spent the better part of this day reading reviews, posts, and complaints about compatibility issues with Apple products.
A DJI Go app update was issued on or near May 9. Customers who previously had no problems are now experiencing similar connectivity issues. You don’t have to be a software engineer to make the connection that something is amiss with the latest app update.
I have tried all your suggestions in this thread. My screen will not allow me pass the “How to Connect” page. I am stuck. And before you offer, I have restored my unit completely, running IOS 9.3.1, and made no progress. I have tried both an iPad mini 2 and iPhone 6+.
My very large investment has been reduced to a fancy iPad holder. If you do not know how to fix this, please bring it to the attention of someone that does. Please help us.
I have yet to have my first flight. Very disheartening.
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Its now past 10pm east coast time. I have spoken to the folks at Drone World who sold me the drone and they are equally perplexed with this failure. I installed Mac Assistant to upgrade the firmware and my computer does not recognize the drone. Yes I installed the driver. Yes I rebooted to activate the driver. Yes my batteries are charged. DJI is humming away. MAC Assit will boot, allows me to log in, but will not recognize that my drone is attached via the USB cable.
This is a nightmere.
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