vr-pilot
 Second Officer
Flight distance : 4668169 ft
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Here is now my report on DJI service for my broken P3P shell (crack):
- May 17th: I wrote an E-Mail for a RMA-request to DJI Europe
- May 19th: got the RMA via E-Mail
- May 20th: I sent my P3P with DHL to the service center in Germany
- May 30th: got a "unit received" confirmation via E-Mail
- June 1st: got a "repair unit is shipped" confirmation via E-Mail
- June 2nd: my repaired P3P was "back home"
I got a completely new P3P (except the camera) with the new motors and the latest firmware was installed. So far, so good.
Yesterday, on June 4th I made first test flights and during the 5th take off one prop shot off (front left IRRC; EDIT: just checked the footage: rear right "black" prop). The drone dropped from about 1.2 m on its back (onto grass), no damage so far. "ESC" error warning made next take off attempt impossible. After IMU calibration everything worked fine again and I made five more flights (more than 28 km distance in 10 flights).
Today (June 5th) I made two flights with a total of almost 12 km distance.
(EDIT: My overhauled P3P flew very well and I noticed a much more precise yaw steerability that made pans and corrections much smoother than with my old P3P).
My third flight today (took only 2 minutes) was unfortunately the last flight of my almost new P3P:
It lost again a prop (rear right), but this time in flight ("Motor obstructed" error) at an altitude of 120m (400ft) and crashed into a meadow. The gimbal broke off, one antenna is loose and the shell and gear has several cracks...
I had almost 50 hours with my old P3P. Never a crash, no big problems, just a crack at a screw at the lower shell (rear right arm).
I really check my props being fastened before every flight. Also on this last flight they all were fastened so tight, that it is very hard to loosen them by hand. Did the "ESC" stop the motors abruptly or what does the "motor obstructed" error in straight flight come from? My P3P crashed with just 3 props on. Unfortunately I was unable to find the 4th prop in the high grass.
IS THIS AGAIN A WARRANTY CASE?
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