staranto
lvl.1
Flight distance : 570571 ft
United States
Offline
|
To what? "6 hrs for an emailed shipping label. Really?" ??
Just being a little snarky.
Look, 6 hours is obviously way better than 24-48. No argument there! But... come on. If the label had been delivered immediately (like, BTW every other experience I've ever had - for years), I could have hit the Fedex deadline and I'd be looking, theoretically, at knocking a few days off the ship/fix/return cycle. Short of some magic by DJI, I could be looking at getting it back on 05/31. With an immediate label, that date could have easily been 05/27 or earlier. The calendar is conspiring against me with weekends and holidays, I know.
I'll survive, don't get me wrong. In the bigger picture, a few days is irrelevant.
All is good. My customer service rep was great and I'm confident DJI will fix me up just fine. I'm just left with a bit of a sour taste as I'm paying for what I think is a premium service and expect premium service door to door. |
|