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DJI Ronin Problem with Motor
1190 4 2016-5-12
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j.wuerzinger
lvl.1
Germany
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Since today my top engine has a problem. When I started the gimbal, it don´t function. When I moved by hand, the upper motor drives off at once like crazy 360 degree turn. Have been through the USB cable and the DJI Assistant reset the settings, but it has no effect. Does anyone know if you can do something there?


2016-5-12
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DJI-Tim
DJI team

Hong Kong
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Hi j.wuerzinger! Could you please post a video of the issue here.
Thank you!
2016-5-13
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j.wuerzinger
lvl.1
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2016-5-13
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j.wuerzinger
lvl.1
Germany
Offline

When I set the motor to 0 , then stop this . If I get it back to a number greater than 0 , then it rotates again.
2016-5-14
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DJI-Adela
DJI team

Hong Kong
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j.wuerzinger@on Posted at 2016-5-14 22:56
When I set the motor to 0 , then stop this . If I get it back to a number greater than 0 , then it r ...

Hello!
Thanks for your video!
After watching the video, our engineers suggest you to return it for repair.
Could you please contact your dealer for further help about the repair? Or you can contact our support team at support.eu@dji.com

If there's anything I can do for you, please let me know.
2016-5-15
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